209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
LOVE healthy paws. I can’t say enough great things about them. My dog has been insured since 2014 when he was 2 years old. They have been with us through 2 knee surgeries and a few other vet appointments of xrays, etc. I always receive my reimbursement within 7-10 days. I’ve called a few times with questions too and they are extremely nice and helpful! They will check in with you on your pet after a major surgery too to see how it went and how their recovery is going. Really great customer service!
Insurer: Healthy Paws
By: Andrea
Customer Service Representative Was a Great Help
I have had a Figo policy since my dog was a puppy and fortunately, I have never needed to submit a claim. My monthly premium increased due to a new underwriter and I needed to find a way to lower my new premium. I placed a call to customer service and Jade was able to explain the increase to me. After the call, Jade called me back with a solution and was so helpful in showing me options. After increasing my deductible, I was able to continue using Figo and have peace of mind knowing that my pet will receive quality vet care if she has an accident or illness. Thank you, Figo and Jade.
Insurer: Figo
By: Janet
Great!
Great service! Prompt payment and easy to navigate website!
Insurer: Trupanion Canada
By: Naomi
Trupanion is great to deal with and very honorable
Very honest and care about your pet
Insurer: Trupanion Canada
By: Alan
My Figo experience has been fabulous! The claim process is fast and efficient, I highly recommend Figo Pet Insurance.
My Figo experience has been fabulous! The claims process is fast and efficient, I highly recommend Figo Pet Insurance.
Insurer: Figo
By: Audrey
Exceptional service + coverages
Exceptional customer service
Insurer: Figo
By: Buddy
I have three dogs with this insurance…
I have three dogs with this insurance company. They have always paid well and it might take about three weeks to get paid but I do get paid. I have a dog with irritable bowel syndrome and they pay for all his food. He is a big dog so he eats about $100 worth of food every two weeks and I have no problem getting paid for this. I Have another dog who keeps eating stuff he had his stomach surgery twice stuff taken out surgery was about $3000 total maybe more and we were covered 90%. This insurance really helps us I love it.
Insurer: ASPCA
By: Elizebeth
Best insurance for my furbaby
Thanks Trupanion for all your help! You make claims easy to file and gives me less to stress about, and more of a chance to focus on my furbaby and taking care of her needs.
Insurer: Trupanion
By: Jill
Wow!
Wow! Just wow! Our other insurance went up and our coverage went down. I could have suffered one or the other, but not both! I checked other companies and got a call from Stephani. Wow! She was on it! I wasn’t ready to move on it right away. My other policy was till the end of this month. Also, I felt that once the other company saw that I would not bow to extortion, it would be very difficult to get a claim thru. We over lapped a couple of weeks. Stephani remembered me saying that I would pull the trigger in a week or so. She called and we have piece of mind on our 100 lbs Astro!
Insurer: Prudent Pet
By: raymond
Healthy Paws Pet Insurance is the best insurance ever!
Healthy Paws Pet Insurance has been a great blessing to us. We purchased our dream kitten from Russia, and we immediately had all the health checks done and obtained accident and illness insurance from Healthy Paws. As they say, everything can change in an instant, our “Putin” was adorable and happy for the first several months, then started to slow down and finally was in the ER due to severe constipation. A week later he is hospitalized for a week and finally they sedated him and manually removed stool from his colon. It was a horrible process; and a hospital bill of over $5,000.00. Healthy Paws reviewed the claim in a matter of days and we had our reimbursement quickly! The claim process is quick an easy, just upload the information from your home computer to the website, attach a copy of the medical records history for the first claim, and if questions; they will contact you. Unfortunately for us, the treatment was only a temporary fix, in a matter of weeks the problem was developing again, the Putin was referred to a surgeon to discuss options for surgery for Megacolon. The surgery would give our 10-month-old kitten a chance at a normal life, otherwise, it would just be repeated hospitalizations and removal of stool. Thanks to having Healthy Paws pet insurance, we were able to better afford the surgery that he needed. Putin was in hospital for a week, he had a subtotal colectomy, and a repair of a pericardial hernia, and his liver put back in place. It was touch and go for several days, but he survived, thanks to a great surgeon and facility, and our miracle baby is back and loving life! The bill was $8,200.00. I submitted a claim on Sunday night, and by Monday afternoon I got the confirmation notice that the claim was processed, and by Friday I received the payment so our emergency fund could be replaced. I highly recommend anyone looking for Pet Insurance consider Healthy Paws. The service was impeccable. Get the insurance when your pet is young and be prepared for the unexpected. If not for this insurance we would have had to put our sweet baby down due to the large expense! I plan to be a customer for the remainder of my pet’s life. Job well done Healthy Paws!
Insurer: Healthy Paws
By: Sandra K. Kirk