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I researched pet insurance for months before I settled on Healthy Paws. Their reviews and plans were the best that I had found and I am so glad that I chose them. Two years after I signed on with them, my 5 1/2 year old Lab was diagnosed with Bone cancer in December of 2013. Needless to say it has been absolutely devastating for my family as he is the love of our lives. We have incurred huge expenses over the past month and a half and the bills are still coming. Without their continued support we would never have been able to pursue the treatments that he needs to battle this devastating disease. They truly are the best there is out there. Karen Warren

We love our English Bulldog, but after he had surgery for a luxating patella, I realized that we weren't going to the dog park, petsmart or on car rides as much. His recovery has gone great, but I was worried about the financial implication of another injury. I got healthy paws in order to give myself and him our freedom and carefree attitudes back. Since then, he tore is CCL and had to have a TTA procedure to repair the leg. Healthy Paws was great throughout the whole experience. Whether it was providing the a list of pre-existing conditions (because of course a 4 year English has a vet chart more heavy than most mortgage documents) to the reps walking me through the vet diagnosis and our coverage, to faster processing time than my vet, I can't be happier with Healthy Paws. The hardest part of this has been convincing our dog that he has 4 more weeks of R&R before he can rejoin the rest of the neighborhood.

Maggie, my miniature dachshund, got really sick. We really don't know what happened - we fear she may have eaten a human medication (pill) that may have been accidentally dropped on the floor. Her bloodwork showed kidney failure and she is only 2 years old. She had to have an overnight stay and get IV fluids. It took a while, but she finally got better. Last bloodwork showed everything was normal. They will check again in a month to be sure. Turned in my claims to Healty Paws and received my checks in less than 2 weeks. It was so relieving to know that I could afford to get her the care she needed because of the insurance. They have kept in touch during the entire process and checked on how Maggie was feeling. I would definitely recommend Healthy Paws Insurance.

We purchased pet insurance when we brought our 8 week old english bulldog home. Sadly only 3 weeks later she needed emergency surgery for intussusception. The surgery cost over four thousand dollars to be performed. Having Embrace allowed us to afford the surgery. After submitting the claim, we received our claim check in less than two weeks. I'm so happy that we had Embrace.. Thank you!

I am always a bit behind in sending in my claims but the staff is always so helpful and responds quickly. I honestly think that is so important in addition to the great coverage for our dog.

Submitted my first claim recently and I am very impressed with the promptness in return and the personal attention. I also received a follow-up email to see how my dog is recovering after his surgery. I also like the fact that I get an email when my claim has been processed, which includes a link to view my claim.

I love this place. People are so friendly and the customer service is excellent. The claims process is fast. They always follow up to see how your pet is doing. They actually care. I would insure every pet from this point forward and only with this company. Without their help I don't know that my puppy would be here because I could not afford the $2500 surgery when my pup got sick. So I will always be thankful to Healthy Paws. Thanks again.

They were so supportive, quick turnaround with the claim, and they covered most of our pups procedure. They were so nice troughout the process...even asking how Leigha was doing.

Simple and FAST Wellness reimbursement!I mailed the bill from our vet for a vaccine, heartgaurd and frontline to Embrace and I had a check in the mail for the full amount in a week! What an easy system- no fighting with customer service reps, no letters of justification… just the service they promised- delivered immediately. I wish they offered human policies!

The policy should a lot you x amount a year. Instead you never know how much they are going to cover on the claim each time a firm is submitted. Make the it known to your clients what they are covered for.