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Please don't ever change
Update: griff had his first annual visit since I signed up with pumpkin. This was also my first claim. The online claim process was so simple. Within 2 hours I had a response which it was initially declined. His vet does a lump sum annual vaccines and exam combined. A quick email to pumpkin and within 30 minutes had a response saying I did actually meet the reimbursement requirements under the preventive plan and I will get the 50 dollars in 4-6 days. I honestly can't say enough about the customer service. Please don't ever change what you guys are doing right. I praise you guys to any of my friends who own pets or anyone considering a pet. Griff wasn't happy with the vet visit but I was. We just received our first 6 months of revolution. They have been very good at communicating with my vet and keeping me updated on the process. I have not filed a claim yet but from the customer service side I am very pleased.
Insurer: Pumpkin
By: Rachel
Great product and sales support
Was very appreciative of the time sales representative, Stephanie, took to walk me though offerings and help me make best decision for our new puppy.
Insurer: Prudent Pet
By: customer
Did a great job dealing with my questions.
The specialist was very professional and did a great job dealing with my questions.
Insurer: AKC
By: William
We picked Trupanion because the claims are handled right at the vet's office at the time of the visit.
We picked Trupanion because the claims are handled right at the vet's office at the time of the visit. No hassles with paperwork when we get home.
Insurer: Trupanion
By:
Beans dog attack
Was very fast and very easy to submit and everyone I spoke with was very helpful.
Insurer: Trupanion
By:
Very timely claim processing!
Very timely claim processing!
Insurer: Trupanion
By:
Very responsive and warm.
Very responsive and warm.
Insurer: Trupanion
By:
Great customer service.
Very quick response to claim.
Insurer: Trupanion
By: