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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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A positive experience
The claims process was a little confusing to navigate online, but once I submitted my claim, everything went smoothly. So far, I’m very happy with Trupanion!
Insurer: Trupanion
By:
The customer service is amazing always nice and informed to answer all my questions.
The customer service is amazing, always nice and informed to answer all my questions. I have called a lot the past few days, and they are still happy to help and have me call them back if i need anything else.
Insurer: Trupanion
By:
Trupanion got my receipt and responded.
The rapid response to my claim.
Insurer: Trupanion
By:
Trupanion is awesome
Trupanion is always on top of my claims----and I submit them frequently as I have a dog who has a chronic illness. I couldn't ask for better service than I get. They are a 10-10!!
Insurer: Trupanion
By:
Very happy with the quick response from Trupanion.
Very happy with the quick response from Trupanion. No matter what time of day they have always responded quickly without any hold up.
Insurer: Trupanion
By:
Great Customer Service!
Devin, who helped me with my booking process went above and beyond. She was definitely the person who made me inclined to book you! I hope all of your employees are as helpful and caring as she was!
Insurer: Trupanion Canada
By:
fast friendly service and i was pleased to know you are here for us 24-7.
fast friendly service and i was pleased to know you are here for us 24-7.
Insurer: Trupanion Canada
By:
Fast prompt service and payment.
Fast prompt service and payment. I will sign up for direct deposit next time.
Insurer: Trupanion Canada
By:
P. McDonald RN
Fast reimbursement. I reccomend Trupanion to others almost daily.
Insurer: Trupanion Canada
By:
Great Service
It was a great experience, Aanika was very informative and helpful. I asked lots of questions and she answered them all.
Insurer: Trupanion Canada
By: