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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

5

out of 10

Friendly customer service

In my case , I do not feel this insurance if worth it. By the time I met my deductable, the year is up and I now have another deductable. I have never collected a dime on the policy for illness. They are very prompt and nice people to deal with.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boston Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Prompt, personable and professional!!

I am *extremely* happy with Embrace Pet Insurance. I am a recently-new customer; I have 2 rescued cats with special-needs but who are both healthy now thank goodness. One/female cat was born blind; one/male cat has PTSD from being terrorized on the streets from where he was finally rescued; both were 'feral' and both are the dearest pets one could ever know. I'd been dealing with customer-care meltdown at our local St. Louis Park, MN branch of Banfield Pet Hospital; massive turnover in staff and a new office manager nothing like the previous one I'd had such wonderful help from over the years. I was in the midst of changing to a new/local vet clinic, City Cat Clinic, which is great. That's when I heard about Embrace from a relative who'd just gotten it & was very pleased. I signed up my kitties & the service from Embrace has been just GREAT: so caring and personable, very prompt with my 1st refund check, and very helpful with advice and troubleshooting re: my timelines. I have used Embrace for my 1st/new vet appointment: annual checkup for my blind kitty girl, and all went smooth as silk - really a treat.I highly recommend Embrace and its tremendous "Embracer" online customer-service/claim staff to customers everywhere.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Mediumhair
  • AGE OF PET: 1 - 8

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9

out of 10

Quick turnaround for reimbursement

Embrace is very quick to let you know they received the claim and they process it quickly, too. This has been my experience with the Wellness Plan they offer and also the Accident Plan.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Eskimo Dog
  • AGE OF PET: Over 8 years

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10

out of 10

Quick service of claim

Chiquita became very ill from eating coins. She needed a blood transfusion before her operation. The people at Pets Best were so kind when I called and their handling of the claim was very prompt. I recommend them to anyone looking for pet insurance.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chihuahua
  • AGE OF PET: 1 - 8

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10

out of 10

Extremely grateful to have ASPCA Pet Insurance!

Last year my sweet adopted dog,Spot became very I'll. She had a severe kidney infection that required much medical attention. I was trying to work and take care of Spot-every pay check was going towards her health care and as I saved the bills to hopefully be reimbursed for a portion of her care I didn't have time to send in her claims. As soon as Spot finished a six week round of antibiotics the vet told me she had another infection. This went on for six months. One night when I arrived home from work Spot seemed unusually energetic. I thought wow this is great -she was racing around full of energy and I thought finally she is feeling better than ever. Unfortunately when I went into another room I saw a few left over crumbs that had been part of a very rich chocolate birthday cake. I called an emergency care clinic and described her symptoms and needless to say she spent the night receiving more care. Meanwhile she continued to get reoccurring bladder and kidney infections and was sent to a specialists-more tests-and I was really worried about Spot and of course it was getting out of hand financially. I was out of my home state at the time and after finishing up my seasonal job I returned home and consulted my vet who consulted all the vets that had taken care of Spot. A plan was put in place to give her antibiotics the first five days of each month and I am very happy to say that she is once again healthy and back to her energetic self. When I arrived home I put all her med
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Beagle
  • AGE OF PET: 1 - 8

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8

out of 10

Bella "the accident prone Boxer"!

We have had Bella since she was 8 weeks old. We should have had insurance on her since she was 8 weeks old too! At about 6 months, she got so sick we thought she wasn't going to make it... almost $3,000 later and we got her some insurance. Bella is enrolled in an accident and illness plan. In the 3-1/2 years we've had pet insurance we've made mulitple claims (IE: eating string and having severe digestive issues, being bitten by another dog, once she even slipped out of her collar and launched herself out of the back of a truck!). It is easy to file claims and track them online. The time frame for receiving reimbursement checks is quite reasonable. Bella is a member of our family and I want to know she is as protected as everyone else. Knowing I have coverage on her gives me peace of mind. I would do anything for my dog and having insurance on her just makes it a whole lot easier telling her vet to do whatever needs to be done to make sure she's OK a lot easier!
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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10

out of 10

Has been a pleasure

This is the 1st time that I have had pet insurance for 1 of our pets.. we have had alot of animals in the pass but never purchased insurance for them before. We had a Dobe that was our million dollar dog..and well worth every penny of it, but he had all kinds of health issues and no pet insurance. So we decided all pets would have pet insurance coverage from that point on. So far it has been a good experience with Embrace..
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shorthaired Pointer
  • AGE OF PET: 1 - 8

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9

out of 10

Good, helpful company

Both my dog and cat have needed care since we had them insured with Embrace. They are easy to deal with, clear in coverage and helpful in getting claims processed. You feel confident that, if your pet does need care, the last thing on your mind can be the cost. Thanks for your help, Embrace!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Siberian
  • AGE OF PET: 1 - 8

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1

out of 10

Denying coverage for a non pre-existing condition!

Hi everyone, I just wanted to share my experience with you. I have an 11.5 month old puppy. We took our baby to the vet for a checkup the very first day we received him at 3 months. Our vet indicated mild crepitus. We took him back to the vet at 7 month for his ortho-wavier where the vet indicated that there are no orthopedic issues, no stiffness or lameness etc. At 11 months, our puppy started limping. We took him into the vet's office where he was diagnosis with elbow dysplasia. As parents, we rushed him into surgery the following business day. We notified Embrace of the situation. They indicated that they would not provide coverage or reimburse any claims related to his elbow dysplasia indicating that this is a pre-existing condition based on mild crepitus. We have asked for scientific evidence that mild crepitus is related to elbow dysplasia. They have not been able to do so. In addition, our vet wrote a letter indicating that the two are NOT related and that the mild crepitus was due to the fact that he is a large breed puppy with bones that were still growing. We also had another vet who performed the surgery contact Embrace and also advise them that these two conditions are not related!!! Despite the fact that these two vets are unrelated and that both advised Embrace that mild crepitus does NOT equal and is NOT a precondition to elbow dysplasia, we still received an email from Embrace’s CEO stating "Under the Terms and Conditions of your policy (see
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bullmastiff
  • AGE OF PET: Under a year

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10

out of 10

Ruger

Our experience with Trupanion has been amazing. My beloved 2-year old black lab, Ruger, was admitted to the hospital with pneumonia. After further exam, the vet found a large mass in his abdominal cavity. Ruger needed immediate surgery, which lasted 2.5 hrs. The vet found 3 different fox tails that had made their way through Ruger's esophagus and into his abdominal cavity. He also had part of a lung removed. Fox tails are HORRIBLE!!! And, with a hunting dog, how do you avoid them?? 3 weeks after surgery Ruger started to have complications, and 5 weeks from surgery there was nothing more that the vets at our hospital could do for him. We had to say goodbye to Ruger. I want to thak Trupanion for giving Ruger that extra month to be with us and to give him a fighting chance. Otherwise, we would never have been able to afford the hospital bills,, which, by the way, have totaled over $15,000!! Thank you Trupanion for all you did. And, we now have a new black lab make puppy that is Ruger's brother, and yes, he too will be insured by Trupanion!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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