Find and read reviews with confidence

I have had the accident/illness coverage for my 2 dogs for about 3 years now. I am happy, happy, happy with it!They quickly let you know that they received your claim and then usually within 2 weeks, they let you know the claim is paid (or applied to the deductable). I have never had pet insurance before, but am so happy I decided to purchase it now! It has paid off greatly. I can rest easy knowing that if anything happens to my girls, I will be able to afford to have whatever needs done to be done! Thank you, Embrace!

We got Remmi when she was 2 months old (April 2013) a few months after our older bullmastiff had ACL surgery, which we didn't have insurance for. I researched numerous pet insurance companies and kept coming back to Pets Best. November 2013 we decided to sign up. Then to find out in January 2014 she has luxating patellas (yes both knees). February she had surgery on her left knee and the right one just this past July. We haven't been denied any reimbursement that we've submitted. Anytime I contact the team they have been the most pleasant, knowledgable and helpful group to work with. Simply amazing - thank you Pets Best!

I thought the wellness & Illness were two different claims.He had his wellness check up a few months ago.This claim was due to sickness,Poor boy was throwing up & crying as if in pain,Could you please explain difference in the two types,Meaning Illness & wellness.I have always been happy with this insurance just not sure of the difference between the two now.I've never used the illness plan before. Thank you Betty Grauer

Pleased - though processing takes too long as the claim details are usually the same and hve been submitted previously in other situations due to Diva's condition.

Pleased - though processing takes too long as the claim details are usually the same and hve been submitted previously in other situations due to Diva's condition.

My English Bulldog required bilateral entropion. For those that do not know what that is, it is simply the surgical procedure that removes skin around the eyes due to inward folding eyelids. This condition caused my dog constant eye irritation and more importantly, corneal ulcers. Thus, my dog endured the procedure which went well. However, the aftermath was quite scary. My dog didn't recover well and required multiple doctor visits afterward. Her appetite disappeared and she was completely lethargic and expelled no energy. She coughed and was wheezy and she had diarrhea. Her eyes were completely fine though. After three more vet visits, blood tests, and full x-rays, she was diagnosed with suspected pneumonia as a result her breed type. We incurred A LOT more costs than expected. Luckily we have TRUPANION insurance and they covered the surgery and all post-operative complications so far including the full blood tests, x-rays, and medication. I am extremely pleased that Trupanion considered all her post-operative complications under the same deductible as the bilateral entropion. I have full faith in Trupanion as a fair and compassionate pet insurance that recognizes the financial burdens that pet owners face. I would definitely recommend Trupanion insurance, especially if you have a breed that is high risk to many complications.

My English Bulldog required bilateral entropion. For those that do not know what that is, it is simply the surgical procedure that removes skin around the eyes due to inward folding eyelids. This condition caused my dog constant eye irritation and more importantly, corneal ulcers. Thus, my dog endured the procedure which went well. However, the aftermath was quite scary. My dog didn't recover well and required multiple doctor visits afterward. Her appetite disappeared and she was completely lethargic and expelled no energy. She coughed and was wheezy and she had diarrhea. Her eyes were completely fine though. After three more vet visits, blood tests, and full x-rays, she was diagnosed with suspected pneumonia as a result her breed type. We incurred A LOT more costs than expected. Luckily we have TRUPANION insurance and they covered the surgery and all post-operative complications so far including the full blood tests, x-rays, and medication. I am extremely pleased that Trupanion considered all her post-operative complications under the same deductible as the bilateral entropion. I have full faith in Trupanion as a fair and compassionate pet insurance that recognizes the financial burdens that pet owners face. I would definitely recommend Trupanion insurance, especially if you have a breed that is high risk to many complications.

We recently submitted 2 claims, 1 for each of our dogs, they required different medical assistance and the follow up from Trupanion was fantastic. Both claims were resolved in a timely fashion and to our satisfaction.

We recently submitted 2 claims, 1 for each of our dogs, they required different medical assistance and the follow up from Trupanion was fantastic. Both claims were resolved in a timely fashion and to our satisfaction.

Embrace's Claim Service is always very prompt. The claim representatives are always very courteous and answer any questions I have. Thanks Embrace!