Smartest decision ever about my dog
Healthy paws is the best pet insurance one can have. It's never too late to get it and I'm assuring you, you will never regret it. They have always been promptly on sending our checks; we have never had a problem. It's very comforting knowing we can rely on them. I have a Basset Hound and because his long ears and his lose skin he's prone to infections, Healthy Paws has always been for him. They even send you emails checking on our pet's health, it makes us feel we are not just a file but real people who love and protect their pet. Thank you so much to all the staff at Healthy Paws.
- INSURER:
Healthy Paws
- POSTED: 10/14/2014
- BY: Adriana
- BREED: Basset Hound
- AGE OF PET: 7 - 10
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An appeal should not have been necessary
My one experience submitting a claim leads me to believe that their policy is to reject all claims at first submission. This was unnecessary stress since the claim was on right eye and my appeal required a letter from the vet to point out that a pre-existing issue of other eye was clearly unrelated. However all communication with this company has been totally friendly and professional. I just believe that my case , that I had to appeal, should not have been rejected on first go as all evidence was clear on the vet file that the one eye issue was unrelated to the other eye issue.
- INSURER:
Trupanion
- POSTED: 10/14/2014
- BY: V
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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An appeal should not have been necessary
My one experience submitting a claim leads me to believe that their policy is to reject all claims at first submission. This was unnecessary stress since the claim was on right eye and my appeal required a letter from the vet to point out that a pre-existing issue of other eye was clearly unrelated. However all communication with this company has been totally friendly and professional. I just believe that my case , that I had to appeal, should not have been rejected on first go as all evidence was clear on the vet file that the one eye issue was unrelated to the other eye issue.
- INSURER:
Trupanion Canada
- POSTED: 10/14/2014
- BY: V
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Healthy Paws exceeded my expectations
My two dogs recently joined the Healthy Paws family and from the start I knew this was going to be a good fit. I researched the top 10 pet insurance companies before making my decision and Healthy Paws ranked in the top spot plus I really liked their mission to help homeless animals get adopted. When I had to file my first claim I was impressed at their response time and efficiency in processing the claim. They were also genuinely concerned about my pet. There was no hassle or delay as I have experienced with other companies. I will spread the word about Healthy Paws and highly recommend them to my pet loving friends and family.
- INSURER:
Healthy Paws
- POSTED: 10/14/2014
- BY: Mary
- BREED: Labrador Mix
- AGE OF PET: 7 - 10
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They are the only insurance you should consider!
Penny is my first puppy, and as a brand new pet parent I was very confused about which insurance to choose. I heard about Healthy Paws by word of mouth and after intense investigating, I ended up picking them for my little one's coverage. She recently had to undergo emergency gastrointestinal surgery (dogs really do eat everything...), and THANK GOODNESS for Healthy Paws. They were so caring and responsive, and the claims reimbursement process was so simple I had to pinch myself to make sure it was REALLY that smooth. I submitted everything online - the turnaround was quick, and I was reimbursed for every cent that I had expected and hoped for - no "oh, if you read the extremely small and almost illegible fine print we don't cover that". It was an easy and straightforward calculation and it all made complete sense. Penny is so special to me, and Healthy Paws gives me the ability to never have to make a decision on her health based on finances alone. THANK YOU SO MUCH!
- INSURER:
Healthy Paws
- POSTED: 10/14/2014
- BY: Lauren
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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If only human insurance was this good!!!
Healthy paws made the claim process seamless. I simply took a picture of the receipt with my iphone and followed the instructions through the app. Within 5 days I had my reimbursement and could not be happier. If you have a new puppy or seasoned healthy pooch, you would be crazy not to get this. It would be terrible to have to make a life call when all it would take is 34.57 a month!
- INSURER:
Healthy Paws
- POSTED: 10/14/2014
- BY: Mike
- BREED: Australian Cattle Dog
- AGE OF PET: 0 - 3
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Life Choice
I've had to make the decision of continuing my pet's medical treatment to save his life verses the cost. He fortunately recovered. After that, I decided I never wanted to be in that situation again. Now all my Pugs are covered with Healthy Paws. Including my recent girl who was a rescue, Georgie. I've already been able to give Georgie life altering care because of insurance. And in turn Georgie is doing good for kids as a Pet Therapy Dog. It's just me and my Pugs. They are family so why not insure them?
- INSURER:
Healthy Paws
- POSTED: 10/13/2014
- BY: Bobbi
- BREED: Pug
- AGE OF PET: 7 - 10
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On Point
I have an English Bulldog that was diagnosed with entropion. Throughout the process, Embrace has been more than speedy with their processing of my dog's claims. Very impressed with the level of service!!!
- INSURER:
Embrace
- POSTED: 10/13/2014
- BY: Charlie
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Completely Satisfied
I have an English bulldog. His name is Otis and he is about 9 months old. Our entire family is so in love with Otis and couldn't imagine our lives without him. After doing a lot of research, I chose Healthy Paws. What a smart move! Otis has allergies and that has been causing some health issues. I recently took him to the vet for an ear infection. The vet suggested allergy testing which costs around $1,100. I knew it was the right move because if we figured out what he was allergic to Otis would have less visits to the vet and feel much better. I sent the invoice to healthy paws. They contacted me only two days later letting me know that I would be receiving a check for $900.00. It is a relief knowing that Otis is in such good hands. Thank you Healthy Paws!
- INSURER:
Healthy Paws
- POSTED: 10/13/2014
- BY: Erica
- BREED: English Bulldog
- AGE OF PET: 0 - 3
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2 young cats very well insured!!!
I have two 2-year-old cats who came to live with me in March from Anti-Cruelty Society. The forms were easy and quick for my vet to complete and submit. The response from Embrace was efficient and courteous. A factor in deciding to select Embrace in the first place was their patience with me as I needed to correspond via U.S. mail since I have no computer at home. In this age of technology the staff at Embrace could easily adjust to earlier communication methods.
- INSURER:
Embrace
- POSTED: 10/13/2014
- BY: Carole
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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