Responsive and helpful service
Trupanion staff are friendly, helpful and efficient. I had no problems getting pre-approval for Tara's surgery and reimbursement for other costs was very quick.
- INSURER:
Trupanion Canada
- POSTED: 03/18/2014
- BY: Fiona
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Responsive and helpful service
Trupanion staff are friendly, helpful and efficient. I had no problems getting pre-approval for Tara's surgery and reimbursement for other costs was very quick.
- INSURER:
Trupanion
- POSTED: 03/18/2014
- BY: Fiona
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Comforting
Our German Shepherd, Hunter, had a reaction to an antibiotic he was taking which became toxic in his system. This caused him to lose his ability to walk, eat and balance himself. This could have potentially caused serious neurological problems. We rushed him to the animal hospital where they immediately put him on an IV and constant observation. After 3 days at the hospital he was able to come home and has made a complete recovery. It was nice to know that because of Healthy Paws Pet Insurance the only worries we had were about the health of our dog and not the financial costs associated with his condition. The claims process is simple and the response time is quick. But most of all, their compassion and genuine concern for our dog meant more than any check they could write.
- INSURER:
Healthy Paws
- POSTED: 03/18/2014
- BY: Alexandra
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Customer Service
Had the pleasure to talk with Katie and she thoroughly explained my coverage and my adding the existing "Continuing Coverage" option to my policy. Hope this helps as my dog is getting older, just like his mommy, and I hope I made the right choice. Katie was extremely kind and professional throughout. Thank you, Katie.
- INSURER:
ASPCA
- POSTED: 03/17/2014
- BY: Donna
- BREED: Lhasa Apso
- AGE OF PET: Over 11 years
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Great Insurance!
Great insurance for my cat! So far my claims have been handled very quickly, and this company covers more than others. A little pricier than others but Embrace provides good coverage, and gets my reimbursement to me in a timely manner. Very satisfied so far...
- INSURER:
Embrace
- POSTED: 03/17/2014
- BY: sandy
- BREED: American Shorthair
- AGE OF PET: Over 11 years
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Could not have done it without Healthy Paws
I have a very healthy three year old shepherd mix. Though I have had Healthy Paws insurance my pet's whole life, I have never had to use it until this year. My pet had a recurring infection and three vets recommended surgery. After having done many tests and trying various antibiotics (all of which healthy paws covered for me) I went for the very expensive, but not mandatory, surgery.
One week later my claim has been processed, I have a check for almost the entire hospital stay bringing the cost down to hundreds rather than thousands out of my pocket. Healthy Paws answered all of my questions cheerfully and followed up to make sure my dog was recovering well.
I am letting all of my pet parent friends know how worth the low monthly cost Healthy Paws' services are!
- INSURER:
Healthy Paws
- POSTED: 03/17/2014
- BY: Sarah
- BREED: Anatolian Shepherd Dog
- AGE OF PET: 7 - 10
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Great - fast, efficient, helpful
I was very pleased with the service. I deal with Trupanion but received the cheque from VetInsurance.
- INSURER:
Trupanion
- POSTED: 03/17/2014
- BY: Ron
- BREED: Labrador Mix
- AGE OF PET: 7 - 10
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Great - fast, efficient, helpful
I was very pleased with the service. I deal with Trupanion but received the cheque from VetInsurance.
- INSURER:
Trupanion Canada
- POSTED: 03/17/2014
- BY: Ron
- BREED: Labrador Mix
- AGE OF PET: 7 - 10
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Amazing! Trupanion takes all the worry away!
I never worry when I take my girl Rexi to the vet now, because I know she'll get the BEST care under Trupanion. I'm so grateful!!!
- INSURER:
Trupanion
- POSTED: 03/17/2014
- BY: Marni
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Amazing! Trupanion takes all the worry away!
I never worry when I take my girl Rexi to the vet now, because I know she'll get the BEST care under Trupanion. I'm so grateful!!!
- INSURER:
Trupanion Canada
- POSTED: 03/17/2014
- BY: Marni
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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