Find and read reviews with confidence

Very simple claim form. They also have claims express which is where they pay your vet directlyand that's right you just have a co-pay. I love my dog with all of my heart but I will not go broke or into debt for expensive medical bills. They also cover alternative treatments and I can consult with any veterinarian in the United States, Puerto Rico and Canada. Trupanion takes the financial worries away to allow me to make my own decisions for My dog's treatments.

Very simple claim form. They also have claims express which is where they pay your vet directlyand that's right you just have a co-pay. I love my dog with all of my heart but I will not go broke or into debt for expensive medical bills. They also cover alternative treatments and I can consult with any veterinarian in the United States, Puerto Rico and Canada. Trupanion takes the financial worries away to allow me to make my own decisions for My dog's treatments.

I'm so grateful to have pet insurance, and so pleased with the responsiveness and helpful customer service staff. Geraldine has been particularly helpful!

The claim process was straight forward and fast. I filled out the claim form and emailed it over. I got a confirmation that it was received and shortly after that I received my reimbursement back. Will continue to use VPI.

My 7 years old Jack russell terrier had mass removal. It cause almost $600. Once my vet's office faxed over the invoice to Healthy Paws Insurance the next day I got response stated the claim was processing; and the following day said the check is ready to mail. All processing and received the reimbursement check with in a week. What an awesome company that I can depend on. I am so happy with their service; and would recommend Healthy Paws to all my friends who has pets.

Excellent customer service! Excellent response to claims! Excellent reimbursement! They have been wonderful to work with on every step of the process!

If you have ever had a puppy, you know that first year can be an expensive one! Our little Berner girl had so many illnesses that first year. Luckily, I had Trupanion from before I even brought her home. If I had a question, I could email or pick up the phone. The phone staff is incredibly friendly and helpful... no matter how many times I call! They will walk you through anything. If I have a claim, I can email the form in, or mail it, or... best of all, my vet will file it for me! And it never takes long to get a notice that the check is in the mail. I love the flexibility of choosing my own deductible. I have a $0 deductible because you never know when an emergency will occur and I never want to be in a position when I have to decide I can't afford to treat my dog! Sometimes vet bills run into the thousands of dollars... why take the chance? I would rather pay a few dollars more a month. I will say that my rates did go up for year two and three, but I just got a notice that the rates will not go up this year! Over the lifetime of a dog, the rates are still reasonable and the savings definitely make it worth it!

If you have ever had a puppy, you know that first year can be an expensive one! Our little Berner girl had so many illnesses that first year. Luckily, I had Trupanion from before I even brought her home. If I had a question, I could email or pick up the phone. The phone staff is incredibly friendly and helpful... no matter how many times I call! They will walk you through anything. If I have a claim, I can email the form in, or mail it, or... best of all, my vet will file it for me! And it never takes long to get a notice that the check is in the mail. I love the flexibility of choosing my own deductible. I have a $0 deductible because you never know when an emergency will occur and I never want to be in a position when I have to decide I can't afford to treat my dog! Sometimes vet bills run into the thousands of dollars... why take the chance? I would rather pay a few dollars more a month. I will say that my rates did go up for year two and three, but I just got a notice that the rates will not go up this year! Over the lifetime of a dog, the rates are still reasonable and the savings definitely make it worth it!

PetsBest was great! I have used the claims 3 times now and they have been easy to understand and very quick in processing the claims.

Great company....initial claim was partially paid. Upon discussions Embrace reversed their earlier decision and paid the entire amount in my favor. This showed a flexiblity and common sense approach that overcame what might have been a bureaucratic headache. Kudo's and high marks. Rating would have been a 10 if claim was resolved a little faster.....may have been delayed with the holiday tho.