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This was my first time filing a claim, and it was so quick and easy. The claim form was easy to find on their website, and my veterinary office did most of the heavy lifting. There were a lot of email follow-ups from Trupanion, and in less than 2 weeks, I received a detailed breakdown of what would be paid, what wouldn't, and why.

This was my first time filing a claim, and it was so quick and easy. The claim form was easy to find on their website, and my veterinary office did most of the heavy lifting. There were a lot of email follow-ups from Trupanion, and in less than 2 weeks, I received a detailed breakdown of what would be paid, what wouldn't, and why.

Trupanion answered my questions, processed my claims quickly and kept me informed of progress on the claim.They dealt directly with the vet so I did not have to do that. There was a deductible and ineligible expenses, including any assessment from the vet. This may be common practice with insurance companies. I received close to 50% back when the tax, ineligible expenses and deductible was deducted. However, they will continue to reimburse expenses if the problem is ongoing which is good.

Trupanion answered my questions, processed my claims quickly and kept me informed of progress on the claim.They dealt directly with the vet so I did not have to do that. There was a deductible and ineligible expenses, including any assessment from the vet. This may be common practice with insurance companies. I received close to 50% back when the tax, ineligible expenses and deductible was deducted. However, they will continue to reimburse expenses if the problem is ongoing which is good.

I had originally signed up for VPI because I received a small discount from my employer and we had just adopted a new Black Lab. This was the best financial decision I have made in a long time. Dogs have been my siblings since I was small and without VPI, my best friend would no longer be with me. My Lab developed bone cancer and without insurance I would not have been able to afford the care she needed. Even though my out of pocket has been costly, it would have been too much to handle with out the coverage. For example, of the $1700 MRI bill VPI covered almost $1550 and got me my refund check before my credit card bill was due! I have received all of my refund checks well before the actual bill is due!!! Great service, great coverage, great staff, worth every penny!

have had great service with vip insurance cant say enough

We submitted a claim for our dog Nike's stomach issues and it was handled extremely fast, I even received an update on a Sunday which I found to be outstanding service. The claim was processed immediately and payment issued immediately as well. So far I have been very happy with Trupanion and knowing they are there to help if my dogs have any issues. We just recently got another puppy and I immediately enrolled her into the Trupanion plan as well.

We submitted a claim for our dog Nike's stomach issues and it was handled extremely fast, I even received an update on a Sunday which I found to be outstanding service. The claim was processed immediately and payment issued immediately as well. So far I have been very happy with Trupanion and knowing they are there to help if my dogs have any issues. We just recently got another puppy and I immediately enrolled her into the Trupanion plan as well.

My cat is diagnosed with breast cancer, had the surgery remove the cancer for $1200. my insurance covered 90% of the cost after my $400 deductible. get a check $720 from insurance after two week of processing time.

My cat is diagnosed with breast cancer, had the surgery remove the cancer for $1200. my insurance covered 90% of the cost after my $400 deductible. get a check $720 from insurance after two week of processing time.