Responsive Service!
Our pet Floyd has had Embrace insurance since he was a puppy for 4 years now. From his wellness claims to more serious health situations, Embrace has been incredibly responsive in processing his claims, sending reimbursement and at some times explaining why the claim is not covered. Our family is very pleased with Embrace and will continue converage.
- INSURER:
Embrace
- POSTED: 05/02/2015
- BY: Victoria
- BREED: Basset Hound
- AGE OF PET: 7 - 10
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Reimbursement very prompt
My Bernese had ACL surgery and all claims were paid promptly after the deductible was met. Because Embrace pays for "alternative therapies", they have been covering 80% of his hydrotherapy and laser treatments, and reimbursed the full price of an electromagnetic loop treatment that was physician prescribed but I use three times a day at home. Sometimes the reimbursement checks arrive even before my next visit! The clinic finds the forms easy to fill out and we are all very pleased with Embrace.
- INSURER:
Embrace
- POSTED: 05/02/2015
- BY: Happy
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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Very Pleased!!!
I recommend pet insurance to everyone, and I always suggest Trupanion. I've been with them for about 5 years now but have been fortunate enough not to need them, until recently. My dog has developed skin problems and we've tried every medication out there. They've issued a cheque, no questions asked, every time. Now we've come to the last resort which is a very expensive drug. Again, no issues and I receive my cheque within 5 business days EVERY TIME. They're quick to respond to any questions, and I can't even imagine what would happen if I didn't have them. Sign up with confidence.
- INSURER:
Trupanion
- POSTED: 05/01/2015
- BY: Lindsay
- BREED: Doberman
- AGE OF PET: 7 - 10
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Very Pleased!!!
I recommend pet insurance to everyone, and I always suggest Trupanion. I've been with them for about 5 years now but have been fortunate enough not to need them, until recently. My dog has developed skin problems and we've tried every medication out there. They've issued a cheque, no questions asked, every time. Now we've come to the last resort which is a very expensive drug. Again, no issues and I receive my cheque within 5 business days EVERY TIME. They're quick to respond to any questions, and I can't even imagine what would happen if I didn't have them. Sign up with confidence.
- INSURER:
Trupanion Canada
- POSTED: 05/01/2015
- BY: Lindsay
- BREED: Doberman
- AGE OF PET: 7 - 10
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FABULOUS Customer Service!!
I've had two claims already for my 4-year old dog. When I spoke to a customer Service rep, it didn't seem like I was speaking to an insurance company. The repwas very concerned about my dog, and was very knowledgeable about my dogs medical condition. Sounds weird to say, but they seemed almost happy to pay the claim! Claim process couldn't be easier. Would highly, highly recommend.
- INSURER:
Trupanion
- POSTED: 05/01/2015
- BY: Laura
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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FABULOUS Customer Service!!
I've had two claims already for my 4-year old dog. When I spoke to a customer Service rep, it didn't seem like I was speaking to an insurance company. The repwas very concerned about my dog, and was very knowledgeable about my dogs medical condition. Sounds weird to say, but they seemed almost happy to pay the claim! Claim process couldn't be easier. Would highly, highly recommend.
- INSURER:
Trupanion Canada
- POSTED: 05/01/2015
- BY: Laura
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Awesome service and reliability!
Excellent service and worryfree honest coverage. I would definitely suggest that all pet owners buy insurance with this Company. Hopefully you never need it but from someone who has used it it's also nice to know it's there for you if you do need to use it. Never a worry about providing the best care for my pup.
- INSURER:
Trupanion
- POSTED: 05/01/2015
- BY: Carol
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Awesome service and reliability!
Excellent service and worryfree honest coverage. I would definitely suggest that all pet owners buy insurance with this Company. Hopefully you never need it but from someone who has used it it's also nice to know it's there for you if you do need to use it. Never a worry about providing the best care for my pup.
- INSURER:
Trupanion Canada
- POSTED: 05/01/2015
- BY: Carol
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Stenotic Nares-- Can't believe they covered it!
I was so thrilled to find out that Trupanion was going to cover my dog's Stenotic Nares surgery! Prior to doing the surgery, I had heard from many other French Bulldog owners that the procedure would likely not be covered. Since it's SUCH a good surgery to do on a dog with narrow nostrils, I decided that we would go ahead and do it regardless of whether or not it would be covered afterward. My dog's quality of life was (and IS) worth more than whatever the surgery cost was. The surgery went well, and a few days afterwards I decided to submit a claim. To be honest with you, I was so convinced that it wouldn't be covered that I almost didn't even bother submitting. So you can imagine my surprise when I got an email from Trupanion telling me that they would be happy to cover it. I am just thrilled!
- INSURER:
Trupanion
- POSTED: 05/01/2015
- BY: Tamara
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Stenotic Nares-- Can't believe they covered it!
I was so thrilled to find out that Trupanion was going to cover my dog's Stenotic Nares surgery! Prior to doing the surgery, I had heard from many other French Bulldog owners that the procedure would likely not be covered. Since it's SUCH a good surgery to do on a dog with narrow nostrils, I decided that we would go ahead and do it regardless of whether or not it would be covered afterward. My dog's quality of life was (and IS) worth more than whatever the surgery cost was. The surgery went well, and a few days afterwards I decided to submit a claim. To be honest with you, I was so convinced that it wouldn't be covered that I almost didn't even bother submitting. So you can imagine my surprise when I got an email from Trupanion telling me that they would be happy to cover it. I am just thrilled!
- INSURER:
Trupanion Canada
- POSTED: 05/01/2015
- BY: Tamara
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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