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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

8

out of 10

glad i'm insured

i've been a petshealth client for years so i'm happy whenever i have a need for coverage. i only have "basic" coverage, so it only kicks in for something unexpected.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Over 8 years

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10

out of 10

Excellent and worry free

I have had to make two claims - both relatively large. ( $2000 and $1000) - the claims were easy to send in, and approval was given quickly along with repayment. No unexpected surprises, no hassles either!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Australian Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Thank you Embrace!

Despite all my efforts to avoid ticks my Chesapeake Lindsey has contracted Lyme disease twice. The second time the Lyme number was off the charts. Luckily Lindsey's kidney function was fine desite the severe Lyme disease. It's nice to know that Embrace is there for us when Lindsey is sick.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chesapeake Bay Retriever
  • AGE OF PET: 1 - 8

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7

out of 10

Like these plans

I have three cats who are covered under this insurance, and I am thinking of adding my dog as well. The level of customer service that ASPCA Pethealth provides is great. The time to reimbursement has slowed down within the last year, but it is still relatively prompt. I do wish that they had coverage for pre-existing conditions, as I have a chronically ill cat who requires quarterly blood work, etc. in order to manage his disease. I will return again and review once I have read over their new policy coverages and limits.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: Over 8 years

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10

out of 10

Best thing I've done

They are very good, reimbursing the expenses promptly and accurately. I have 2 dogs with cancer and if I didn't have the insurance, I wouln't be able to afford their treatments / medicines. Do it today!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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2

out of 10

PETS BEST IS THE WORST

I strongly dislike this company! 1. They gave me incorrect information by phone about how long I had to file a claim. They told me 1 YEAR and then rejected claims filed at 8 months due to being late. They have no interest in taking responsibility for their bad phone support. 2. People on the phone don't know what they're talking about. The cite the wrong vet, the wrong reason for rejection, they have to correct themselves, they will say stuff like "We decided your cat's condition was pre-existing" and when I ask how they made that judgement the reply is "Well I'm not a vet". Indeed? 3. They do their OWN diagnosis of my cat, instead of following the diagnosis of the doctor! This would never be allowed in Human medicine which goes by diagnostic codes. They want to claim that my cat's diabetes was pre-existing because he had a high glucose level 1.5 years BEFORE he was diagnosed with diabetes! The vet visit in question noted the high glucose but he also had elevated WBC and the doctor's DIAGNOSIS was systemic infection. Cats are known to have elevated glucose due to the stress of a vet visit. Clearly this company is all about collecting as much in premiums as possible, while paying out as little a possible. What a scam.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: Over 8 years

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10

out of 10

Simply The BEST

Thankfully we have Embrace Pet Insurance and our pup has hip dysplasia. He has had surgery and extensive rehab. Embrace has been beyond MARVELOUS with covering the care our little guy needs. They pay claims very prompt and the customer service is fabulous. Every person I have encountered at Embrace is geniune and caring. Embrace is Simple the VERY BEST!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Collie
  • AGE OF PET: 1 - 8

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1

out of 10

I would not recommend this insurance!

(Hope you get to read my true feelings.) When it comes time to pay claims, they hold back. Customer service also becomes poor when there is a problem. Pet Best is not the best and does not try to satisfy their customers. I am very dissatified and they didn't try to rectify the problem nor even cared dispite the words that came out of their deceitful mouth. They have lost a customer. Don't waste your time trying to appeal because they will not change their mind. Look else where for insurance. Best of luck. Beware: There are other deceitful companies out there.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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7

out of 10

Could do a tad better regarding reimbursements

I would rate ASPCA higher if they reimbursed a greater percentage of the bill. I have two vets who charge at or below competitive standard rates in a tri-county area and ASPCA claimed that their charges were high in comparison to other vets. Therefore, I did not get a full reimbursement. My past pet insurance company never questioned the bill and paid 100% - but, my premium was substantially higher. And, I have encouraged ASPCA to consider chiropractic adjustments as it has been proven this treatment is a viable precursor to invasive and expensive surgery. I do have concerns after reading other reviews about pre-existing conditions. With that said, I have found that ASPCA has excellent customer service, they are open to suggestions and take the time to answer my questions. I will do a comparative study of other pet insurance companies when I am up for renewal (as I always do, regardless of insurance companies) and if some of these issues are addressed, I will stay with ASPCA.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Brittany
  • AGE OF PET: 1 - 8

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10

out of 10

Embrace is amazing!!

I had a male boxer and he was having some health problems, as boxers do. I looked for insurance for him and at the time only VPI was available. It was the WORST experience of my life! How they broke down their payout was impossible to figure out and when I really needed them when he developed a heart problem they would not coverany of it. They decided to change their policy despite the fact that I began my policy before their breed specific exclusions. Sadly, my boxer baby passed away, but we decided to get another one. This time the number of pet insurance companies was huge and I really researched the best company for our new addition. Embrace has been wonderful and beyond helpful. You cannot find better customer service!!! Thankfully our new boxer hasn't ha any health problems yet, but if he does it is great peace of mind having embraces coverage!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: Under a year

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