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Worse experience I have ever had
I have a healthy dog who is 8 years old. She recently went to the hospital for bloody stool, diarrhea, and excessive dry heaving. Similar symptoms to a blockage in her intestines.. it was very scary as she is normally a very healthy happy pup. Thank goodness- there were no serious issues. She had a bunch of tests ran and the vet bill was approximately $1000.00. The claim was denied because my dog had gone to the vet for throwing up and having diarrhea in the past (not to mention she wasn't throwing up- she was excessively dry heaving this time). EMBRACE claims that having diarrhea is a preexisting condition-- I disagree- it is a symptom of being ill which is why you take your dog to the vet. She was given an actual diagnosis of Acute Gastroenteristis. She was given a clean bill of health from all blood tests and x-rays. Yet- they will not reimburse. I am dropping the insurance and completely disappointed in the experience. It feels very fraudulent. I warn anyone who thinks dog insurance is a good idea- it is not. They take your money and give you nothing.
Insurer: Embrace
By: Danielle
Pets Best Health Insurance is Affordable, Efficient and Caring; they have my pet’s best interest and welfare at heart!
Pets Best Health Insurance is amazingly efficient, honest and accurate! I have never dealt with a better insurance company ... and this includes my own health insurance! The process is easy and completely forthright in their decisions. I feel my animals best health and welfare are in great hands with Pets Best Health Insurance! They are affordable, available at all times and super caring! THANKS BEST PETS HEALTH INSURANCE! 🤗
Insurer: Pets Best
By: Tonya
Spot insurance is a special business…
Spot insurance is a special business that does not have good intentions. My dog had a undiagnosed condition that they are calling a preexisting condition and are now denying claims. My Insurance started February 22 and the undianosed condition was supposedly December 1 after the dog went in for her shots and check up. In February we decided it would be good to have the pet ins as the dog was getting older. March 12 the dog went in because we thought she may have developed a thyroid disease. After a day of blood tests they dianosed her with Cushing's disease.What is written in a pets medical records and not revealed to the pet owners is a good reason not to get a policy from Spot Ins. They will not pay claims on undianosed conditions or for them what they claim is something was already preexisting conditions. i have cancelled the Ins after two payments asked for reimbursement a little after 30 days and they gave me the middle finger.
Insurer: Spot
By: PC Patchen
ER Room Decision made easy
I’m on my third dog. My first two we didn’t have insurance. We decided this time around to save a rescue and part of the agreement was to have pet insurance for the first month. We did so with the intention of canceling within the 30 day agreement. Of course time went in and I forgot. My rescue Stella ended up eating something that was lodged in her intestine. ER doctors said surgery was necessary at a cost of 4500-8000. This was not an expense we could afford. Not knowing what Trupanion would cover we called. To our amazement we were able to cover the cost knowing Trupanion was there to help. Stella is doing great thanks to a hard decision being an easy one. Thank You Theriault Family
Insurer: Trupanion
By: Kristin Theriault
I've been with Trupanion for 20+ years
Trupanion is currently insuring my third dog since I've been their customer. The service is great, the people who work there have always been helpful. It has become much more expensive in the past couple of years, which I am not pleased about.
Insurer: Trupanion
By: B.L. Ochman
Getting pet insurance for my Old…
Getting pet insurance for my Old English Bulldog was one of the best decisions I've ever made. Choosing Trupanion was my 2nd best decision! I've spoken to customer service many times and they are always super nice and very helpful. They make filing claims real easy too. My pup has been suffering from severe allergies since he was a year old :( and with so many unexpected vet bills, Trupanion has made it a lot easier for me to give him the care he truly needs. Thank you:)
Insurer: Trupanion
By: Cheryl Richard
Worst insurance ever
This is the worst insurance I have ever taken They haven’t paid a single dime on my claims and said they don’t have proper records and cancel my claim without any reason They are fraud , in every 3-4 months you get just one email saying we are processing but no new from them It’s money making business. No care for pet owners or pets Please don’t but ever this insurance
Insurer: Pets Best
By: Akansha
Fast, Compassionate Service
I had to file several claims over the last couple weeks as my cat had a urinary blockage and then a UTI as a result of the treatment. Every representative I've spoken to has been helpful, efficient, and very friendly. I am very grateful to Trupanion for helping me cover the expenses and don't know where I would be without them!
Insurer: Trupanion Canada
By: Jenna
Great service and easy claims
I always have great service everytime I call and this last time was no exception. Filing my first claim was so easy and stress free. The App was easy to use and there is always someone available to answer all my questions with care and professionalism. Very impressed with Trupanion!
Insurer: Trupanion Canada
By: Rachel
Claims are easy to file and turn around…
Claims are easy to file and turn around time for reimbursement is usually in my bank within a day or two.
Insurer: Trupanion
By: Jan Lucas