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I have had good experiences with your claims process and customer service is always excellent.
I have had good experiences with your claims process and customer service is always excellent. I appreciate that the agent was very personable.
Insurer: Trupanion
By:
I know Trupanion is the BEST option out there for pet owners shopping for Health Insurance for their beloved pet.
I know Trupanion is the BEST option out there for pet owners shopping for Health Insurance for their beloved pet. Highly recommended and I also spoke to my Vet that we were extremely happy that we invested in this Health Insurance for our dog Brody. Any interaction with a Trupanion employee has been refreshingly pleasant. A+ for their customer service staff.
Insurer: Trupanion
By:
I pay a premium to you and this policy pays for very little towards my vet bills.
I pay a premium to you and this policy pays for very little towards my vet bills.
Insurer: Trupanion
By:
I still not convinced that the 35% increase is not due to a claim that I submitted.
I still not convinced that the 35% increase is not due to a claim that I submitted.
Insurer: Trupanion
By:
I was able to submit claims dating back to my start date (2017 after learning that some vet expenses were covered.
I was able to submit claims dating back to my start date (2017 after learning that some vet expenses were covered. Claims were received and approved within a week.
Insurer: Trupanion
By:
I’m always pleasantly surprised .
I’m always pleasantly surprised ... they always follows through... and calling Trupanion is one company where there’s usually SO much responsiveness (often exceeding my expectations?!) with every phonecall! the guy who I spoke with here helped with like 2-3 additional things beyond what I thought he could ... instead of pushing me off onto another irretrievable side of the company/another separate phonecall or transfer. And this is coming from a person w horrific LYme disease so I’m often CRANKy, esp dealing w migraines + companies over the phone!! And mostly theyve j assisted my cats financially SO intensely so many times (including twice for total charges well over $10K—when my first kitty had FIP and again when my Phat Gurl survived cancer in 2016 and needed surgery + 30 days of radiation treatment). I will never forget the feeling when Bunny Boo first needed those treatments and I actually opened a check in the mail that was over $5,000 reimbursing the charges. ?? Ill be w Trupanion for life assuming they never change their MO!
Insurer: Trupanion
By:
I’m working my mind to figure out if it’s worth the cost.
I’m working my mind to figure out if it’s worth the cost. I’m also trying hard to get one piece of information for Trupanion and it’s taking me phone calls and time and it’s making me wonder about how I can get the info. I have two dogs and one is on Dasquin. Trupanion needs her name on an invoice and Chewy doesn’t do it that way for non prescriptive items so it seems maybe Trupanion needs to call Chewy to request this info and it could assist others the next time it comes up. Could be a simple question on invoice... who is product for....
Insurer: Trupanion
By:
Great service
It was very easy and super quick
Insurer: Trupanion
By: