154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 31, 2021

Policy Filled with Loop Holes

Don't take out a policy AKC Pet Insurance unless you're a lawyer specializing in contract law. They denied a surgery claim a year after a crucial ligament surgery diagnosis claiming that the initial injury happed within a 180 day waiting period despite paying other claims for the same injury. I called to try to discuss the denial but all I got was my policy quoted to me and them conveniently not being able to find the claims that were paid.

Insurer: AKC

By: Jody

Useful
Verified March 31, 2021

Great service

Great service. My poor pup had a split tooth, and it needed to be remove in a major surgery. Healthy Paws customer service was so helpful in talking through my policy and what would be covered. Submitting the claim and getting reimbursed was no hassle. Recommend them so highly

Insurer: Healthy Paws

By: Kayley Seder

Verified March 31, 2021

Trupanion has been a lifesaver this year

Trupanion's "per condition" deductibles have been a lifesaver in caring for my cat with two chronic conditions. Submitting claims and receiving reimbursements is astonishingly easy. I am so grateful that this company exists.

Insurer: Trupanion

By: Karen

Useful
Verified March 31, 2021

The BEST pet insurance Company!

Trupanion has been the absolute BEST pet company to work with!! They have helped me immensely with the veterinary costs to treat my dog's cruciate ligament tear & other issues. Their customer service is exceptional. No long waits & they are in America! Their claims department is very efficient. Their communication is fast & thorough. I would not be able to afford treatment for my dog if it wasn't for Trupanion. I only wish more veterinary offices would recommend & set up direct pay accounts with Trupanion. If you are in the process of choosing a pet insurance, don't hesitate with choosing Trupanion!!

Insurer: Trupanion

By: Jacklyn

Useful
March 31, 2021

Very happy with Figo

I was skeptical about getting insurance for my cat. After some research I chose Figo. So far I am very happy with them. I put in 2 claims and both were paid in a timely fashion. When I had to call to ask about a claim the representative was very nice and helpful.

Insurer: Figo

By: David S

Verified March 31, 2021

I wouldn't get a dog without getting a Trupanion policy

I've always had 2 dogs at a time. They were mostly healthy but illnesses and injuries happen. Trupanion got me through the financial hit of those times. Without the insurance, I couldn't have afforded the treatment they needed and may have lost them. Trupanion has lived up to their obligation promptly and without hassles.I would (and have) recommend them highly.

Insurer: Trupanion Canada

By: Carol Gold

Verified March 31, 2021

Great response to inquiry!

Great response to inquiry!

Insurer: ASPCA

By: Stacey Y. Peters

Verified March 31, 2021

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Insurer: ASPCA

By: Jayvon Roberts

March 31, 2021

All pet insurance companies are trash

All pet insurance companies are trash. I started policy 15 days before I can actually pick up kitten from breeder so that she could be covered for 6 hour drive home and had to cancel because they called me to ask questions and said the 14 day waiting period begins after I pick her up. Despite the "30 day satisfaction guarantee" they allege they will not refund full price, they will charge me for the day of insurance.

Insurer: Spot

By: marcos baez

Verified March 31, 2021

The reps are very nice and helpful and you must satisfy a deductible before claims are paid.

I am Satisfied with the kindness given by phone reps that take my calls. Thank you to Trupanion for finalizing my claims. I would recommend Trupanion to friends and family.

Insurer: Trupanion

By: Teresa

Useful

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