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10

out of 10

Very Fast No Hassle!

We signed up for the insurance plus the Wellness Plan coverage. I took my kitten to get vaccinations, testings and his exam. When we faxed the claim in we got notification right away that they received it and it was in process. We also were able to sign up to have the reimbursed funds directly deposited back into our account. The turn around for getting reimbursed was very fast. Every time I call customer service there is no wait time to speak to an actual person and they are very helpful. Highly recommend Embrace!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Persian
  • AGE OF PET: Under a year

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10

out of 10

i like what my vet said about u..

i just started.. my boxer is 10 months old- speedy - she is a great dog. but i no boxers they do have problems in the later years. but i wouldn't trade her in 4 anything, having said that, i have no problems now- but when i do need embrace - i no they'll be there 4 me. from what i hear embrace well be very good to me & my speedy..shari
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: Under a year

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9

out of 10

Very pleased

I have had Pets Best for many years, and have been quite happy with the service.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Wirehaired Pointing Griffon
  • AGE OF PET: 1 - 8

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9

out of 10

Great Coverage

Submitted a wellness claim. There was $35 that was for treatment & not covered within 14days. They covered the full amount & issued payment promptly. Only suggestion is to communicate what portion will be covered, as it sounded like the entire claim was going to be denied.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Doberman
  • AGE OF PET: 1 - 8

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10

out of 10

Jack

The claims process was simple & easy
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Australian Shepherd
  • AGE OF PET: 1 - 8

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9

out of 10

Ver pleased with coverage and prcessing of claims

Fax do not mail. Fax is much quicker to process
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Poodle
  • AGE OF PET: 1 - 8

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10

out of 10

Great custumer service

Prompt response time and approval!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: French Bulldog
  • AGE OF PET: Under a year

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10

out of 10

Quick, easy, awesome

Love Trupanion. They're so easy to deal with. No runaround,quick reimbursement. Highest recommendation!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Makes the difference between pursuing medical care

Dogs, especially puppies love to chew. Unfortunately, it doesn’t matter what it is. Two weeks ago I came home to find my $10 sunglasses on the floor. All that remained of the sunglasses was the wire eye frame and a ¼ of one side. Everything else was gone. After franticly searching the house looking for any of the missing parts I came to the conclusion that the parts (glass and all) were inside one of my two dogs. So, off to the vet we went. Both my Weimaraner (Emma) and Schnauzer-terrier mix (Molly) were x-rayed. I was surprised to find that it was Molly, and not the Weimaraner that had eaten the glasses. Some parts passed naturally (to include some small glass shards); however, some of the metal bits wouldn’t leave her stomach. After 48 hours of watching and x-raying Molly to see if the metal bits were moving through the body, it was determined that they were not moving. So it was decided to attempt to retrieve the metal and glass bits endoscopically. The vet informed me that some pet insurance companies do not cover "accidental" ingestions. That made me a bit nervous. When I called Healthy Paws to let them know what happened and to see if I was covered, the Healthy Paws representative asked “Is Molly doing Okay now?” I really got the sense that first and foremost; she was genuinely interested in how Molly was feeling. When I asked if I was covered she said "Absolutely". The endoscope couldn’t retrieve the 75+ glass bits, screws and small metal parts.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

Always quick and easy to resolve claims!

Love the Wellness part of the policy :) With a lab you never know what they will get into so it's a relief to know Elly May is covered!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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