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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Embrace is a phenomenal company.

I have been a customer of Embrace going on three years now and have never experienced a problem. They have handled all my claims and reimbuirsements quickly, efficiently and most importantly they have top notch customer service. Whenever I have a question I can call them and get through instantly to speak with a representative. I've recommended Embrace to several family and friends due to the excellent experience we have had.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: Under a year

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10

out of 10

I can't say enough good things in one line

I am astounded that an insurance company can be so pleasurable to work with! Trupanion has far exceeded all expectations that we've had. We have a boxer that had a leg injury and they have been the easiest and most helpful group of people that we could have hoped to work with. We will insure all of our pets with Trupanion and although we hope to never have to use them...we know they will be on our side when we do need to use them.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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6

out of 10

As the years pass, benefits go down, rates go up

I have a pretty good sized pack with 5 cocker spaniels, two cats. The trouble is, once your pet is diagnosed with a disorder, they will no longer cover it when the policy is renewed the following year. This is why I have pet insurance to cover these expenses. The underwriters keep changing the exclusions on the poicies and I have 3. Now they want the senior pets to go on their own policies so they can jack up the rates. I don't think so.... I will be looking for another company after being with them for 5 years!!!
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

VERY Pleased With Coverage

I got coverage for my dog Pogo for his 10th birthday. Almost 2 years later, busy Pogo had his first claim -- from a run-in with a squirrel. He had an emergency care visit and 2 visits to my vet -- and everything was covered. Now all 3 pets have coverage -- I would never go without pet insurance on any pet again. VERY happy! Would I recommend Pets Best? I DO, frequently.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Papillon
  • AGE OF PET: Over 8 years

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10

out of 10

Customer Service is Fantastic

I've been a Healthy Paws customer for two years and have great experience after great experience. My claims haven't even been that large, a torn dew claw and another one for a foxtail removal. But every time Healthy Paws has delivered as promised with speed and very personal service. One of the top customer service companies in any industry!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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9

out of 10

For Wellness Claims, Embrace is fantastic!

My husband brought home a new kitten last May, and we decided to sign him up for pet insurance. Having never purchased pet insurance before, we chose Embrace based on the reviews seen here and through word of mouth. We have both a Wellness Policy and an Accident/Illness Policy. We have primarily submitted Wellness claims for our kitten, which have been processed very quickly with no hassle. We have recently submitted an Illness claim, which is taking a bit longer, but I suspect it is because they have to take a look at our deductible. Overall, we are very pleased with Embrace. We look forward to being with them for years to come.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

Great coverage and piece of mind

We have had Embrace for a few years now and have been very satisfied. We have coverage for our cat and have had to submit illness claims on a few occasions for recurring stomache issues. Embrace covered everything, including fluids, pain med and anti nausea injections, no questions asked. Its great to have peice of mind when our pet is sick, knowing that caring for him wont be a finacial burden. Each time Embrace acknowledged receipt of my claims within a couple of days and processed the claim checks within a month. And they are always very courteous and professional in their communications.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: 1 - 8

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2

out of 10

Unhappy

I worked so hard researching insurance companies, it came down to healthy paws and another similar one. My tip for you, 15 day waiting period, actually means 16 - one day to process the sign up, then 12:01 the next day + 15 days wait period...I did not see this clearly stated anywhere that I could fine, however they tell me it is (I signed up on web not on phone). So when I made an appointment for my puppy's vaccine I did the calculation 2 weeks + 1 day. There was nothing wrong, just a well visit, so might as well walk into the vet during coverage period rather than uninsured. Well unfortunately it was major, my poor pup had a severe reaction and needed emergency medical care of $200 (thank goodness he is fine), I was grateful I had waited the 15 days. After submitting the claim I was told how the first day sign up does not count and it actually began the following day and I am not covered. I think the part that annoys me most though...they had no problem billing me on sign up day and no problem billing me that day each month, but yet it doesn't count toward the wait period. I am sure they will cover things in the future, but just be better informed than I was, it could save you a bit of money.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

Excellent plan, friendly staff, can be tricky..

Honestly, the plan is amazing, probably the best available in Canada. I work at a vet and I do recommend this plan to clients because it's simple. But, if you start with a deductible and then change it to nothing, they can give you a bit of grief as they will try to relate the issue back to when you had a deductible. I understand that it's because they have had a lot of fraud, but it can be frustrating. In the end, I don't regret choosing Trupanion, and I still recommend them. The plan is amazing, and you are reimbursed quite quickly.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Pets Best "is the best"!

I have had two claims with "Pets Best". Their customer service is excellent. I always get someone who "actually" answers the phone! Yeah, that is unusual in this day and time. They are professional, extremely helpful and caring. I highly recommend them.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Calico
  • AGE OF PET: Over 8 years

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