Excellent service
I would highly recommend Trupanion.We have had a very positive experience. Claims are processed and paid really fast, usually within a week or less
- INSURER:
Trupanion
- POSTED: 08/21/2015
- BY: Ed
- BREED: English Cocker Spaniel
- AGE OF PET: 7 - 10
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One word - Fantastic!
Hello, we have a f our year old black and white male, who on June 21st of this year had his first seizure. He had 4 seizures in total and with the combined help of our vet and VEC, he is doing much better. Every time we called Trupanion, we had a short wait time and then friendly, compassionate Customer Service Reps, which made it alot easier for us. Winston is doing better and on meds, which Trupanion pays 90% promptly. We are grateful for pet insurance and we would highly recommend Trupanion to anyone who asks!! I have been a Customer Service Rep for 22 years and know how difficult the job is, especially when you are dealing with emotional people. We were always treated with kindness and respect. Kudos to Trupanion!!
- INSURER:
Trupanion Canada
- POSTED: 08/21/2015
- BY: Mary
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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One word - Fantastic!
Hello, we have a f our year old black and white male, who on June 21st of this year had his first seizure. He had 4 seizures in total and with the combined help of our vet and VEC, he is doing much better. Every time we called Trupanion, we had a short wait time and then friendly, compassionate Customer Service Reps, which made it alot easier for us. Winston is doing better and on meds, which Trupanion pays 90% promptly. We are grateful for pet insurance and we would highly recommend Trupanion to anyone who asks!! I have been a Customer Service Rep for 22 years and know how difficult the job is, especially when you are dealing with emotional people. We were always treated with kindness and respect. Kudos to Trupanion!!
- INSURER:
Trupanion
- POSTED: 08/21/2015
- BY: Mary
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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Outstanding, animals come first!
We are so pleased your company ..it's service and benefits are incredible.
When I call with a question, the people are so friendly, caring, informed, and helpful.
I get the sense that you only hire true animal-lovers.
There is certain authentic amd genuine concern for both my pet and us!
- INSURER:
Trupanion Canada
- POSTED: 08/21/2015
- BY: Madelynn
- BREED: Miniature Schnauzer
- AGE OF PET: Over 11 years
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Outstanding, animals come first!
We are so pleased your company ..it's service and benefits are incredible.
When I call with a question, the people are so friendly, caring, informed, and helpful.
I get the sense that you only hire true animal-lovers.
There is certain authentic amd genuine concern for both my pet and us!
- INSURER:
Trupanion
- POSTED: 08/21/2015
- BY: Madelynn
- BREED: Miniature Schnauzer
- AGE OF PET: Over 11 years
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Trupanion, you are Buddy's Hero.
How can I say thank you to your staff, for taking away the Hassel of worrying about Buddy's vet bills , during this difficult time. Since your staff and my vets office are taking care of all the paper work. I can concentrate on getting Buddy better. THANK YOU SO MUCH.
- INSURER:
Trupanion Canada
- POSTED: 08/21/2015
- BY: Cathy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Trupanion, you are Buddy's Hero.
How can I say thank you to your staff, for taking away the Hassel of worrying about Buddy's vet bills , during this difficult time. Since your staff and my vets office are taking care of all the paper work. I can concentrate on getting Buddy better. THANK YOU SO MUCH.
- INSURER:
Trupanion
- POSTED: 08/21/2015
- BY: Cathy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Trupanion is Great
My young female German Shorthaired Pointer has had diarrhea assoiated with intermittent vomitting and anorexia over several weeks.We have worked it up and treated with a variety of options.
Trupanion has handled multiple submissions under this illness in an expedient manner and without balking at fairly extensive diagnostics.
My young male GSP had dental issues and surgery to correct those issues, and Trupanion handled that claim in a similar manner. They collect the necessary infomration and pay the claim in a quick and efficient manner. They do not argue with what the vet recommends but rather leave the medical decisions to the medical expert.
Having had other pet insurance for my previous dogs, I can attest that Trupanion's claim management is truly outstanding.
- INSURER:
Trupanion Canada
- POSTED: 08/20/2015
- BY: Karen
- BREED: German Shorthaired Pointer
- AGE OF PET: 0 - 3
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Trupanion is Great
My young female German Shorthaired Pointer has had diarrhea assoiated with intermittent vomitting and anorexia over several weeks.We have worked it up and treated with a variety of options.
Trupanion has handled multiple submissions under this illness in an expedient manner and without balking at fairly extensive diagnostics.
My young male GSP had dental issues and surgery to correct those issues, and Trupanion handled that claim in a similar manner. They collect the necessary infomration and pay the claim in a quick and efficient manner. They do not argue with what the vet recommends but rather leave the medical decisions to the medical expert.
Having had other pet insurance for my previous dogs, I can attest that Trupanion's claim management is truly outstanding.
- INSURER:
Trupanion
- POSTED: 08/20/2015
- BY: Karen
- BREED: German Shorthaired Pointer
- AGE OF PET: 0 - 3
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Lameness diagnosed as Elbow Dysplasia
My young German Shepherd/Heeler mix has been diagnosed with Elbow Dysplasia. Embrace has covered the CT Scan and series of Adequan shots. I am still not sure if we will have the surgery done but feel confident Embrace will be there to help us pay for it if it comes to that in the future.
- INSURER:
Embrace
- POSTED: 08/20/2015
- BY: Polly
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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No