154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 24, 2025

Terrific pet insurance!

The ease of submissions and prompt response to claims by Pumpkin Pet Insurance is fantastic! I have recommended them to other pet parents, my Veterinarian & on the Nextdoor app when the question about a good pet insurance recommendation comes up!

Insurer: Pumpkin

By: Joanne

Verified July 24, 2025

Excellent customer service

Steffi has been very helpful in guiding me in my policy coverage, she was very friendly and approachable and has eased my worries on getting Pet Insurance. She really explained everything thoroughly and made sure I chose the best and appropriate coverage for my dog. I’m glad I chose Prudent Pet as I know I will get excellent customer service from them.

Insurer: Prudent Pet

By: Harini

July 24, 2025

Easy to apply

Easy to apply! Great experience. Happy with this insurance.

Insurer: Embrace

By: Luisa Gravlin

Verified July 24, 2025

Quick response and always helpful

Quick response and always helpful

Insurer: Trupanion

By: Newton

Verified July 24, 2025

I submitted two invoices for…

I submitted two invoices for prescription cat food prescribed by my Veterinarian. My cat has had major digestive issues, and is now healing and much better. Only one invoice was reimbursed. Kindly inform me how I can better submit forms and invoices so that the total amount is reimbursed, according to the policy that I have for my cat. Something is not working right, and apologies if it my fault with submitting documentation. Please respond as soon as possible. Thank you. Also, what is the reason for such a substantial increase in policy coverage? Does it depend on usage? I have never gone beyond the limit. Thank you for an informed response. Cheryl Bernardi

Insurer: MetLife

By: C Bernardi

July 24, 2025

Unsatisfied again

So far, every claim we have submitted has been denied. Claims have even been deleted for no reason. Very unhappy with the service. I only gave it two stars because they respond quickly, just never with what you want to hear. It seems like nothing is ever covered.

Insurer: Embrace

By: Danielle Castro Tsaclas

Verified July 24, 2025

The representative was clear speaking very friendly and knowledgeable

I enjoyed speaking to the representative. She was very knowledgeable. Well, spoken friendly. She explained the policy to me. I believe this will be a good policy for me.And I recommend others to try it

Insurer: Prudent Pet

By: Bobby Goad

Verified July 24, 2025

Quick response to claims

Quick response to claims

Insurer: Trupanion

By: Lori

Verified July 24, 2025

Accidental incorrect payment info

Accidentally put in my payment info incorrectly, they notified me immediately that there was an issue but did not cancel the insurance. Called the next day and had no delay waiting on the phone. Explained the issue and resolved it quickly.

Insurer: Prudent Pet

By: wyatt p

Verified July 24, 2025

It was so easy!

It was so easy to start a claim and upload the bills from the urgent care vet, as well as the emergency vet. The claims were reviewed and processed so quickly and we already have a check being mailed to us for the 80% coverage. I would recommend Spot Pet Insurance to anyone with pets!

Insurer: Spot

By: Kimberly March

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