154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Very quick turnaround for our…
Very quick turnaround for our reimbursement and direct pay to the vet. We had a question and used the phone number to contact a representative and the guy we spoke with was very nice and helpful in guiding us the best ways to submit our claims and what was covered. Thank you so much
Insurer: Trupanion
By: Jessica
The best customer service I have ever…
The best customer service I have ever received.
Insurer: Spot
By: Martha
Great experience!
My overall experience with submitting claims and getting reimbursed has been absolutely wonderful. Easy to submit and reimbursements are always done on a very timely basis.
Insurer: Spot
By: Catherine
Fast turn around reviewing the claim
Fast turn around reviewing the claim
Insurer: MetLife
By: Karen Morris
Great Customer Service and policies!
I worked with Aileen A. and she was amazing! We worked out a great rate to protect my two little feline companions and she was very kind and helpful throughout our interaction. I look forward to staying with Fetch for as long as possible!
Insurer: Fetch
By: David Giuseppe Effio Vizcarra
I haven't used the health insurance…
I haven't used the health insurance very much. I just got a new puppy so I just insured her also. I had the preventive insurance for my other dog but I can't afford it for both dogs. So I am getting accident and illness health insurance for both and it is costing me less than the preventive for the one dog.
Insurer: ASPCA
By: Jeanne E McWilliams
Good experience with company and rep
Spot was very helpful to explain my benefits and worked through my claim quickly.
Insurer: Spot
By: Brian
Completely unhelpful customer service…
Completely unhelpful customer service and did not solve my concern at all. I called and emailed asking why 10% was not applied for adding a second dog and all they said was that the discount was applied. I asked for an invoice detailing that discount being applied and they did not know what to do and kept saying that the discount was applied. A total scam.
Insurer: ASPCA
By: Anna
Quick reimbursements and excellent…
Quick reimbursements and excellent customer service.
Insurer: Spot
By: Tracy Heenan
I am still new to Metlife Pet
I am still new to Metlife Pet. I am frustrated with the reimbursement process. Last week I submitted an expense for my dog's annual check up. This week I received an email saying I needed to provide vet notes for the visit. I reached out to my vet to get the notes from the visit. I called to talk to someone at Metlife they said I didn't need the notes that it had already been approved. Additionally, I originally had 2 pets on my policy, I had just finished paying the deductible when one pet suddenly passed away. I was not expecting to have to start over with the $20 deductible after removing the pet that passed.
Insurer: MetLife
By: Vicki Kirk