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I bought the insurance online to cover…
I bought the insurance online to cover my young dog specifically for his neutering. Purchased well in advance to find out it isn't covered. I was not able to submit the claim and discovered this after speaking with someone. They were not able to help. I paid for the insurance in full. It seems the company should have provided some solutions to help me resolve this. I will be moving to another insurance company for my five dogs. I have never had a problem with dog insurances in the past with previous pets.
Insurer: Spot
By: Michele Rhodes
Easy Claim Process
The claim process is straight forward with a fast turnaround and prompt payment. Easy app to navigate and self explanatory.
Insurer: Spot
By: Ian Krassek
Money well spent
Although payment isn't instantaneous, they come through and it is a very easy process. And mine probably takes a bit longer as my dogs condition (gall bladder sludge) isn't one of the choices so they always have to reach out for more info so that takes a little longer but I've been really happy with the insurance and very grateful to have purchased it. It is the 1st time I've ever bought it and it has truly paid off!
Insurer: Pets Best
By: Linda Rich
I made a claim in June and after 1…
I made a claim in June and after 1 month I am still waiting.
Insurer: Embrace
By: Catarina
new policy
Aileen was wonderful with all my questions and offering what would be the best way to go for our pup.
Insurer: Fetch
By: Michelle Spruit
I'm new to this company.
I'm new to this company and learning how to upload claims. Guess I didn't get it right for one of the vet's visit, but I received guidance in how to resubmit the claim. I like the prompt service and look forward to doing business in the future.
Insurer: Fetch
By: CHARLENE M MELI
That every pet NEEDS pet insurance
The gentleman Eric was wonderful. Explained everything to me were I didn’t have a issue understanding him.
Insurer: Nationwide
By: Elaine
the girl in billing was so nice and…
the girl in billing was so nice and helpful, she even called me back about 3 times to let me know they were going to refund some of my money for a deceased dog You guys are the best
Insurer: ASPCA
By: Barbara Motz
The app is not user friendly
The app is not user friendly. Its very hard to use and isn't intuitive. Also a quick reference as to what's covered would be helpful. Also idk why my premium is going up this year....
Insurer: MetLife
By: Melissa