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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very easy to submit a claim
Very easy to submit a claim. Claim was approved and paid within two days. Excellent service.
Insurer: Pumpkin
By: John Facey
Reimbursement was very quick
Reimbursement was very quick! I liked that I can submit the bill and Pumpkin goes thru the charges and accurately selects the charges that are covered, I don’t have to try and figure that out. I also liked that reimbursement was direct deposit into my acct!
Insurer: Pumpkin
By: Ann
Best Pet Insurance
MetLife pet insurance provides the coverage I need for my elder rescue dog. I do not find the app user friendly but no matter, just use the website is just as easy. Claims are easy to file as long as you obtain the SOAP notes from your vet. They have always been easy to communicate with whenever I needed, which is rare. Claims take a bit longer to process than they say, but they ALWAYS come through with the coverage they promise. I am completely satisfied with this company and always sing their praises at my vet and with my pet parent friends.
Insurer: MetLife
By: Julie
Very easy to communicate and claims are…
Very easy to communicate and claims are taken care of fast
Insurer: Spot
By: Ihar Shtyk
Embrace was amazing!
Our dog has always been very healthy however, the past 6 months she had several unforeseen medical issues. We submitted several claims to Embrace following and ACL tear and mass cell growth. The claims were processed very quickly with incredible customer service. LOVE embrace!!!
Insurer: Embrace
By: wendy chamberlain
Rapid resolution and payment of claim
Rapid resolution and payment of claim. Easy process too!
Insurer: Spot
By: David Bauer
Met Life has processed all our claims…
Met Life has processed all our claims in a timely manner. It is easy to submit a claim on their website and follow up as needed.
Insurer: MetLife
By: DeAnna Kope
Great Claims Process!
Very easy claims process and quick payment!
Insurer: Spot
By: Pleased Customer
Easy claim submission and timely…
Easy claim submission and timely reimbursement
Insurer: MetLife
By: Michele