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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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customer service is always helpful…
customer service is always helpful however, it did take sometime to get a response to the first claim that I did on Ela.
Insurer: MetLife
By: Kimberly Engle
Excellent customer service and speedy…
Excellent customer service and speedy payment!
Insurer: Trupanion
By: Jacqueline
I was happy this vet trip actually was…
I was happy this vet trip actually was covered! I have a Yorkie and he is high maintenance and every little bit helps!
Insurer: Embrace
By: Patricia
12+ Years as a Trupanion Member
I wanted to take a moment to share my genuine appreciation for Trupanion and the incredible service they provide. As a proud owner of three Labrador Retrievers, knowing that their care is in good hands with Trupanion is truly priceless. The peace of mind I have, thanks to their top-notch customer service and quick claims processing, has been a game-changer for me. I've been a dedicated Trupanion member for over 12 years, and it's comforting to know that they are always there to help with any concerns regarding my labs' health and well-being. Their commitment to care and efficiency has made all the difference in ensuring my furry family members receive the best treatment possible. Thank you, Trupanion, for being such a reliable partner in my journey as a pet parent.
Insurer: Trupanion
By: Kris
Easy to submit claims and upload…
Easy to submit claims and upload documents from your phone, and easy to track claims
Insurer: MetLife
By: JP
Excellent and easy service
Excellent and easy service. Great peace of mind.
Insurer: Embrace
By: Jay Snyder
I have personally had a great…
I have personally had a great experience with them. They've always paid claims when they were required to, and were fair about explaining when a claim was not covered for whatever reason.
Insurer: Embrace
By: Essex Peters
Best Pet Paid my Claims! …
My dog Bentley got sick with ITP and had to have two blood transfusions . he ended up passing away . Best Pet paid both of my claims . 80 percent just like I signed up for they were so nice to me also . it did take a little while because I had to collect all records from birth but in the end they came through . Pets Best is excellent coverage for your pet.
Insurer: Pets Best
By: Kim Marie Spencer
Awesome Customer Service
Vet faxes claim on day of appointment and they have it processed within 24 hours. They are a great company.
Insurer: Trupanion
By: Cathy