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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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MetLife is a wonderful company that…
MetLife is a wonderful company that reimburses customers quickly at the correct amount without any hassles. Their customer service is extremely friendly and pleasant.
Insurer: MetLife
By: Helene Hauptman
Very helpful friendly representative
Very helpful friendly representative
Insurer: Nationwide
By: Richard
Quick reimbursement
Quick reimbursement. You get a quick response to your questions.
Insurer: Pumpkin
By: Carl
Prompt Claim Handling
Prompt handling of my claim and reimbursement shortly after the claim was settled.
Insurer: Pumpkin
By: Brenda Blask-Lewis
Easy to submit claims
Easy to submit claims. Customer service very helpful.
Insurer: MetLife
By: Esmirna Castillo
very slow payments and sometimes wrong…
very slow payments and sometimes wrong (lesser) reimbursement amounts if even by few dollars it makes a difference. Payment increases not good.
Insurer: MetLife
By: Lynn Taliaferro
PUMPKIN REIMBURSED MY WELLNESS CLAIM…
PUMPKIN REIMBURSED MY WELLNESS CLAIM QUICKLY UPON RECEIVING MY CLAIM.
Insurer: Pumpkin
By: Sierra
Pumpkin is a great pet insurance…
Pumpkin is a great pet insurance company. Their portal is customer service friendly to upload all claims and documents. Their service is very quick, fair, and efficient when submitting claims for reimbursable. They are a part of the reason my cat is still here with me today.
Insurer: Pumpkin
By: Sandra E
Efficient Service
Organized, efficient, responsive First time having pet insurance, very pleased with this so far
Insurer: MetLife
By: Dog Mom