Truly understands pets & pet's families.
ALWAYS EXCELLENT SERVICE. FAST. POLITE & TRULY UNDERSTANDS HOW WE FEEL ABOUT OUR FUR CHILDREN. TYVM TRUPANION
- INSURER:
Trupanion Canada
- POSTED: 06/07/2022
- BY: Arlene
- BREED:
- AGE OF PET: 0 - 3
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Scruffles getting help when needed
We greatly appreciate the speed with which you evaluate and return the claims, especially now that our dog has a terminal illness.
Thank you for all you do!
- INSURER:
Trupanion
- POSTED: 06/07/2022
- BY: Laura
- BREED:
- AGE OF PET: 0 - 3
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Anytime I've called Trupanion I've always had great customer service my queres always answered.
Anytime I've called Trupanion I've always had great customer service, my queres always answered. I really like Trupanion paying their portion directly to the vet & I pay the balance. I've never had a problem with my claims like others I've heard about with a similar case as mine (dental surgery). I would/did recommend Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 06/07/2022
- BY: Lina
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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I gave a 7 because this company has labeled my dog aggressive and he isnât.
I gave a 7 because this company has labeled my dog aggressive and he isnât. The tech who wrote the note stated he showed aggression however he was just a playful, teething puppy. The vet corrected the note but your company who has never met my dog still has him as aggressive. I tell everyone who is considering pet ins. to make sure they are careful when talking to anyone in their vet office regarding their dog as it could be misunderstood and documented as such and then they will have a pre-existing condition,
- INSURER:
Trupanion
- POSTED: 06/07/2022
- BY: Shelly
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Easy and affordable
Seamless online sign-up process
- INSURER:
Trupanion
- POSTED: 06/07/2022
- BY: Brian
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Because Trupanion is efficient friendly and quick turnaround in receiving payment
Because Trupanion is efficient, friendly and quick turnaround in receiving payment
- INSURER:
Trupanion Canada
- POSTED: 06/07/2022
- BY: Susanne
- BREED: Shar Pei
- AGE OF PET: 0 - 3
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Knowledgeable and helpful
Team was knowledgeable and helpful
- INSURER:
Trupanion Canada
- POSTED: 06/07/2022
- BY: Jason
- BREED: Gordon Setter
- AGE OF PET: 0 - 3
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Staff
I havenât gotten to use my insurance ever. However, The people on call were so sweet to me when I had no understanding of pet insurance but needed it! They took their time to give me examples of anything I was confused about and it really made me comfortable choosing trupanion!!
- INSURER:
Trupanion
- POSTED: 06/07/2022
- BY: Anna
- BREED: Pomeranian
- AGE OF PET: 0 - 3
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Amazing, compassionate and empathetic A#
Absolutely an amazing experience you guys are incredible!
- INSURER:
Trupanion
- POSTED: 06/07/2022
- BY: Shannon
- BREED:
- AGE OF PET: 0 - 3
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