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12+ Years as a Trupanion Member
I wanted to take a moment to share my genuine appreciation for Trupanion and the incredible service they provide. As a proud owner of three Labrador Retrievers, knowing that their care is in good hands with Trupanion is truly priceless. The peace of mind I have, thanks to their top-notch customer service and quick claims processing, has been a game-changer for me. I've been a dedicated Trupanion member for over 12 years, and it's comforting to know that they are always there to help with any concerns regarding my labs' health and well-being. Their commitment to care and efficiency has made all the difference in ensuring my furry family members receive the best treatment possible. Thank you, Trupanion, for being such a reliable partner in my journey as a pet parent.
Insurer: Trupanion
By: Kris
Easy to submit claims and upload…
Easy to submit claims and upload documents from your phone, and easy to track claims
Insurer: MetLife
By: JP
Excellent and easy service
Excellent and easy service. Great peace of mind.
Insurer: Embrace
By: Jay Snyder
I have personally had a great…
I have personally had a great experience with them. They've always paid claims when they were required to, and were fair about explaining when a claim was not covered for whatever reason.
Insurer: Embrace
By: Essex Peters
Best Pet Paid my Claims! …
My dog Bentley got sick with ITP and had to have two blood transfusions . he ended up passing away . Best Pet paid both of my claims . 80 percent just like I signed up for they were so nice to me also . it did take a little while because I had to collect all records from birth but in the end they came through . Pets Best is excellent coverage for your pet.
Insurer: Pets Best
By: Kim Marie Spencer
Awesome Customer Service
Vet faxes claim on day of appointment and they have it processed within 24 hours. They are a great company.
Insurer: Trupanion
By: Cathy
First time happy user
Happy I chose pets best
Insurer: Pets Best
By: M
Easy Claim Process
the claim process was easy for my first time doing it
Insurer: MetLife
By: Elizabeth R
Disappointed After 16 Years – Outrageous Premium Hike
I’ve been a loyal Embrace Pet Insurance customer for 16 years, insuring six different animals through them. Over that time, I rarely used the insurance, but I paid consistently, trusting they’d be there when I needed them. That trust is now completely broken. Out of nowhere, they’ve raised my monthly premium from $237.46 to $478.99. That’s more than double. Their only suggestion? Lower the coverage on my 16-year-old cats. Seriously? After all these years of loyalty and minimal claims, this is how they treat longtime customers? I’ve never experienced anything like this before, even with pets that have aged or passed. It feels dishonest, and it’s unacceptable. I’m pulling my remaining pet, Shiloh, off their policy immediately. I refuse to go through this again as he gets older. I’ll be switching providers and removing any positive reviews I’ve left in the past. If you’re considering Embrace, think twice. If anyone has recommendations for a pet insurance company that doesn’t do this, please share. I’m done with Embrace.
Insurer: Embrace
By: Marilyn
Helpful customer service and fast reimbursement.
The employee that explained the plans to me was very good. I couldn’t understand it all online so I called. I signed up for the puppy wellness part and two days later, I took my puppy for a puppy wellness exam with vaccines and my claim was reimbursed to me quickly! Great company. Thank you.
Insurer: Pumpkin
By: Jbug “Jbug”