5
out of 5
Verified
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5
out of 5
Verified
Excellent
Very kind and friendly lady on the phone.
- INSURER: Trupanion Canada
- POSTED: 05/19/2022
- BY: Colleen
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
They are there for you!
Extremely patient and helpful with all inquiries
- INSURER: Trupanion Canada
- POSTED: 05/19/2022
- BY: Shelley
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Friendly service
Friendly service
- INSURER: Trupanion Canada
- POSTED: 05/19/2022
- BY: Jennifer
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
Good service
Good service
- INSURER: Trupanion Canada
- POSTED: 05/19/2022
- BY: Rudi
- BREED: Airedale Terrier
- AGE OF PET: 7 - 10
5
out of 5
Verified
Allison was very friendly very knowledgeable and helped me immediately when I called thank you very much Tru Panion
Allison was very friendly very knowledgeable and helped me immediately when I called thank you very much Tru Panion
- INSURER: Trupanion
- POSTED: 05/19/2022
- BY: Dorene
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
1
out of 5
Verified
Responses are not received in a timely fashion.
Responses are not received in a timely fashion. My claim was denied unfairly and now I have to appeal it. I was told the rep would reach out to the vet and now days later I am told I need to get the form filled out by the vet. I explained why the claim should be considered under a previous deductible but no one even acknowledged it.
- INSURER: Trupanion
- POSTED: 05/19/2022
- BY: Alida
- BREED: Mixed breed
- AGE OF PET: 0 - 3
5
out of 5
Verified
awesome company
I had a conversation on the [phone with a lovely lady regarding information I wanted for a possible future claim.
- INSURER: Trupanion Canada
- POSTED: 05/19/2022
- BY: Karen
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
When I call I get very professional people who are very friendly and can always answer my questions.
When I call I get very professional people who are very friendly and can always answer my questions.
- INSURER: Trupanion
- POSTED: 05/19/2022
- BY: Mary
- BREED: Lhasa Apso
- AGE OF PET: 0 - 3