154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
Although the agent was very courteous she could not respond to my questions.
Although the agent was very courteous, she could not respond to my questions. The claim (my first) is still in review after 11 days and I have no idea of how long it will take to respond to this claim.
Insurer: Trupanion
By:
Because Bess was very helpful and patient.
Because Bess was very helpful and patient.
Insurer: Trupanion
By:
Because I've received nothing but outstanding service in both claims and dealing with customer service.
Because I've received nothing but outstanding service in both claims and dealing with customer service.
Insurer: Trupanion
By:
customer service - everyone who I've talked to is so nice and fun to chat with.
customer service - everyone who I've talked to is so nice and fun to chat with. My dog and cat hasn't had any issues (thank you Lord) but my boyfriends dog needed a cap because her tooth broke and you guys were there to help out.
Insurer: Trupanion
By:
Everything about choosing trupanion was easy.
Everything about choosing trupanion was easy. Sheila answered all my questions. Never made me feel pressured and explained everything so I could make an informed decision! It was painless.
Insurer: Trupanion
By:
finding out things not covered during an emergency
finding out things not covered during an emergency
Insurer: Trupanion
By:
Friendlyquick and funny
Friendly,quick and funny
Insurer: Trupanion
By:
Healthy Paws was there for us!
I've had dogs all my life, and this is the first time I've purchased pet insurance. As a volunteer for a dog rescue, I had the opportunity to poll my colleagues about the pros/cons of insurance, as well as which companies they'd recommend, if any. They informed me about a number of companies, and Healthy Paws' reviews definitely came out above the rest. Ellie Dee ended up at the emergency vet (on a Sunday!) for two days and nights one month ago. I contacted Healthy Paws, and they kept in contact, answering my questions, etc., as needed. The process and paperwork for my claim were very clear. Healthy Paws staff sent me a number of emails to check on Ellie Dee even after she'd been home for a few weeks! I was very pleased with the quick arrival of my refund check from Healthy Paws. There were no surprises during this process; I highly recommend this group!
Insurer: Healthy Paws
By: Nancy
This company is terrible
This company is either completely incompetent or a scam. I signed up four months ago. Paid all of my premiums. Submitted two claims for a total of about $150. After I submitted, they wanted complete medical records, which I provided and uploaded. Then I got another email asking for complete medical records, which I again provided. Then I got another email for a third time asking for complete medical records. This email threatened to decline my claims if I didn't (again) submit the medical records. I called the customer service number. Spoke to a woman who told me the claims examiners were looking for proof of a physical examination on 12/24/20. She looked at the medical records I had uploaded and indicated that she found reference to the examination on the one record and that she would submit everything for processing. A day later I got a fourth email asking me to submit complete medical records. Before I could even respond, the company sent another email saying that the claims were denied because I didn't upload medical records and the claims expired. Called them back, was put on hold for a manger for 25 minutes. Hung up and filed a dispute with my credit card company for the premiums I had paid. This company sucks. Go elsewhere. Not worth the aggravation.
Insurer: Healthy Paws
By: Kevin Bright
You and your pet need Trupanion
I cannot imagine anything being any easier than working with Trupanion. The peace of mind has been there since day one. I never imagined I would have to use the plan until my pup was in his geriatric years. He isn't even two yet and to need emergency back surgery was an awful experience for us all. Knowing I had Trupanion to help cover the costs was such a huge relief. I never imagined filing a claim would be so easy and painless. I submitted the required information on April 15th in the evening. On April 22nd, they deposited the funds into my checking account. Nothing, absolutely nothing is easier or faster. I never expected it to be so pain free or so fast. I am grateful that I did the research and even more grateful that I chose Trupanion.
Insurer: Trupanion
By: Kristine Horner Hinchcliffe