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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Since I have just enrolled I am still trying to determine whether I can recommend Trupanion to others.
Since I have just enrolled, I am still trying to determine whether I can recommend Trupanion to others. However, their customer service (phone and chat) has been prompt and responsive.
Insurer: Trupanion
By:
So friendly and helpful!
So friendly and helpful!
Insurer: Trupanion
By:
Good but not great.
The claims "experience" is fine, but there is too much that is not covered. For a $400+ vet charge, you reimbursed 10%. We are looking for other options.
Insurer: Trupanion
By:
They have been so pleasant and thorough and I am very happy with their services.
They have been so pleasant and thorough and I am very happy with their services. I already have recommended their service to family and friends.
Insurer: Trupanion
By:
Excellent claim experience
This was the first time I filed a claim with Trupanion and I was very pleased with the experience. The process of filing online was very simple. Review of the claim was prompt and the payment on the claim was direct deposited into my checking account very quickly.
Insurer: Trupanion
By:
Another positive experience
Trupanion makes it super easy to file a claim and submit invoices and supporting documents. Their decision process is always very fast and fair.
Insurer: Trupanion
By:
Very good coverage and service
Very good coverage and service
Insurer: Trupanion
By:
Very happy with Trupanion
Very happy with Trupanion
Insurer: Trupanion
By:
Very helpful and nice- got my new fur kid set right up.
Very helpful and nice- got my new fur kid set right up. Was just as easy as setting up my first 2 pets. I have been so happy with the coverage and how easy it is to file a claim. I will never have a pet without Trupanion again!
Insurer: Trupanion
By: