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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

A Million Stars! So grateful for Healthy Paws!!

We have three pets, all of which are insured with Healthy Paws. Whenever we submit a claim, it is always processed quickly and a reimbursement check is sent to us promptly. After learning the hard way and nearly going broke when our cat required an extended hospital stay, I am a huge advocate of pet insurance. It's such an awful experience to have to think of money when your pet needs care. Having Healthy Paws in our corner lets us focus on getting our pets the care they need. Their claim submission process is very easy too - I just upload a copy of the invoice and the vet's summary if I have it. Healthy Paws' customer service is outstanding as well. Whenever I call or email a question, I always get a prompt, courteous response. I even get notes checking up on my pets after they've submitted a claim. Recently, our puppy underwent a rather serious surgery to both forelimbs. We were so upset that he needed the surgery, but so grateful that it was covered by Healthy Paws. Honestly, every time our claims are processed for reimbursement, I literally have to hold back tears of gratitude.
  • INSURER: Healthy Paws
  • POSTED: 09/04/2015
  • BY: Vanessa
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

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4

out of 5

Very nice Customer Service folks

I have only every insured one pet so I have nothing to compare ASPCA Insurance with. Having said that, the Associates are always very friendly and helpful. There have been times I was disappointed at the result of my claims but when my dog almost died of a serious illness and had to be in an emergency hospital for 3 days, the money I got back was almost half of my roughly $3000.00 bill.
  • INSURER: ASPCA
  • POSTED: 09/04/2015
  • BY: K.D
  • BREED: French Bulldog
  • AGE OF PET: 7 - 10

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1

out of 5

Pets Best NOT worth it - claim delays and denials

I have been with Pets Best since 2007 and over the years have become more dissatisfied. For the first few years they were reasonable and reimbursed promptly, then in one year they more than doubled the rates. In 2015, after having to put down two of our three dogs, they only covered a fraction of the costs for end of life care and cancer treatments. Their underwriters (claim processors) assume to have more authority than a cancer specialist on a diagnosis and denied my claims based on THEIR OWN interpretation of medical records, in spite of my appeal with a letter written by my veterinary oncologist to support my claim. Communication on my appeal was not specific, and their denial gave no explanation, or acknowledgement of the facts presented. Their decision was arbitrary. Now with only one dog left, they are insisting on vet records on even minor incidents, and on back-to-back claims even whey they already have the most recent records. I believe they are causing unnecessary waiting periods in order to collect their premium payments each month. Sadly, I will NOT use this company again for any future pets we adopt.
  • INSURER: Pets Best
  • POSTED: 09/04/2015
  • BY: Peggy
  • BREED: Golden Retriever
  • AGE OF PET: Over 11 years

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5

out of 5

Easiest pet insurance

I have previously used another pet insurance recommended by vet and found it lacking in customer service, ease of filing a claim, and paying claims. I am so grateful to my friend who recommended ASPCA pet insurance. It is easy to use, has great customer service, and pays claims promptly without finding loopholes to avoid claims. I will continue to purchase ASPCA pet insurance for my future pets.
  • INSURER: ASPCA
  • POSTED: 09/04/2015
  • BY: Lynda
  • BREED: Beagle
  • AGE OF PET: 7 - 10

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5

out of 5

I couldn't be happier!

This was my first time submitting a claim and everyone I talked or email to was very helpful and courteous. There was a misunderstanding with the reimbursement and it was corrected right away and explained why the payment was different than I expected, and in general very good service. Keep up the good work.
  • INSURER: Trupanion Canada
  • POSTED: 09/04/2015
  • BY: Patty
  • BREED: Coton De Tulear
  • AGE OF PET: 7 - 10

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5

out of 5

I couldn't be happier!

This was my first time submitting a claim and everyone I talked or email to was very helpful and courteous. There was a misunderstanding with the reimbursement and it was corrected right away and explained why the payment was different than I expected, and in general very good service. Keep up the good work.
  • INSURER: Trupanion
  • POSTED: 09/04/2015
  • BY: Patty
  • BREED: Coton De Tulear
  • AGE OF PET: 7 - 10

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5

out of 5

Every Dog Owner Needs Healthy Paws!

Two months after bringing our Boston Terrier pup home we enrolled her with Healthy Paws, confidant that she would not need significant medical attention at such a young age, but cognizant that as she grows older medical needs are likely to crop up. About two months after enrollment she experienced a "freak accident" while running at the dog park and severely fractured her leg. After emergency treatment and orthopedic surgery, what a relief it was to know that we were covered for thousands of dollars in medical bills! Healthy Paws processed the invoices promptly and efficiently, and have given us piece of mind that our pup's continuing care for rehabilitation treatment will be covered as well. No dog owner should be without Healthy Paws!
  • INSURER: Healthy Paws
  • POSTED: 09/04/2015
  • BY: Lance
  • BREED: Boston Terrier
  • AGE OF PET: 0 - 3

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5

out of 5

Tessa, Anita, Ron -Thank you Trupanion

Our puppy (Tessa) is now 3 1/2 yrs old. Fortunately we decided when Tessa was but a few months old to secure insurance. We researched numerous insurance companies but we kept returning to Trupanion. The final decision was in part influenced by our Vet. Needless to say, Tessa now has a vet. file in fact two files since the first one was full. Our bills have been in the thousands and with the exclusion of bills for office visits, Trupanion has honored payment for EVERY INVOICE (90%). Yesterday we had Tessa to our Vet for a check up. During the Drs. visit, our Vet commented on Trupanion. Noting, her experience with other insurance companies has been less then desirable given the delays in bill processing and the on going request for additional information. She could not say enough about Trupanion as compared to the other insurance companies. Now would anyone in our position with a sick puppy and the great experience we have had with Trupanion rate your performance less than acceptable, I don't think so. But as important as the honoring of invoices is, the professional treatment we receive every time we call is exceptional. What more could we ask for? My wife and I thank you.
  • INSURER: Trupanion Canada
  • POSTED: 09/04/2015
  • BY: Ronald
  • BREED: Shih Tzu
  • AGE OF PET: 7 - 10

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5

out of 5

Tessa, Anita, Ron -Thank you Trupanion

Our puppy (Tessa) is now 3 1/2 yrs old. Fortunately we decided when Tessa was but a few months old to secure insurance. We researched numerous insurance companies but we kept returning to Trupanion. The final decision was in part influenced by our Vet. Needless to say, Tessa now has a vet. file in fact two files since the first one was full. Our bills have been in the thousands and with the exclusion of bills for office visits, Trupanion has honored payment for EVERY INVOICE (90%). Yesterday we had Tessa to our Vet for a check up. During the Drs. visit, our Vet commented on Trupanion. Noting, her experience with other insurance companies has been less then desirable given the delays in bill processing and the on going request for additional information. She could not say enough about Trupanion as compared to the other insurance companies. Now would anyone in our position with a sick puppy and the great experience we have had with Trupanion rate your performance less than acceptable, I don't think so. But as important as the honoring of invoices is, the professional treatment we receive every time we call is exceptional. What more could we ask for? My wife and I thank you.
  • INSURER: Trupanion
  • POSTED: 09/04/2015
  • BY: Ronald
  • BREED: Shih Tzu
  • AGE OF PET: 7 - 10

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5

out of 5

outstanding service and quick payment

Trupanion was exceptional in their concern and handling of Ranger's claim, follow through with the providers, and quick payment. The Claim person on the telephone line expressed true concern for my dog's health and made me feel as though he understood my worry.
  • INSURER: Trupanion Canada
  • POSTED: 09/04/2015
  • BY: Barbara
  • BREED: Labrador Retriever
  • AGE OF PET: 7 - 10

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