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Finally someone that listens and finds answers.
Finally someone that listens and finds answers. I didn't feel like I was being read a script line upon line.
Insurer: Trupanion
By:
Got direct answers to my questions and in a timely friendly professional manner.
Got direct answers, to my questions and in a timely friendly, professional manner.
Insurer: Trupanion
By:
Great service.
Great service. Someone always available to speak with 24/7. All reps speak English , you don’t have to struggle to understand them.
Insurer: Trupanion
By:
I find Trupanion is great.
I find Trupanion is great. I highly have recommended you to many people. You give great service, your representatives are courteous and knowledgeable.
Insurer: Trupanion
By:
Great customer service!
I have a claim that appears to have an error in processing but I contacted Ashley in CS and she was very helpful in getting me the means to correct it. I have had ongoing treatment for my cats Hyperthyroidism and to date Trupanian has been great. I expect this minor glitch to be worked out to my satisfaction.
Insurer: Trupanion
By:
I have heard good things about Trupanion being prompt in paying claims and easy to deal with.
I have heard good things about Trupanion being prompt in paying claims, and easy to deal with.
Insurer: Trupanion
By:
I have never had an issue with Trupanion.
I have never had an issue with Trupanion. The staff is knowledgable and polite.
Insurer: Trupanion
By:
I really appreciate how Owen explained the process of turning in the paper work to get Maggie pre-registered for her knee-leg surgery which was completed today.
I really appreciate how Owen explained the process of turning in the paper work to get Maggie pre-registered for her knee-leg surgery which was completed today. He sounded very professional, kind, and his communication skills were excellent.
Insurer: Trupanion
By: