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You continue to provide us peace of mind!
Thank you so much for getting this done so quickly after my email today!! You continue to provide us the peace of mind we need for our pups!!
Insurer: Healthy Paws
By: Kristin
Great coverage, quick and easy process
Making a claim was a quick and easy process! Each step was explained and followed up promptly. Zero issues with the process and I would recommend them to anyone looking for reliable coverage.
Insurer: Trupanion Canada
By:
My claims are always processed quickly which is all I hoped for.
My claims are always processed quickly, which is all I hoped for. Rebekah gives now meaning to “above and beyond”. I screwed up. I lost a payment cheque. Then I registered for direct deposit and accidentally provided the incorrect transit or branch #. Trupanion did the direct deposit and (ACK!) it went into the wrong account. The bank said only Trupanion can request to have the payment reversed. Over a 2+ month back and forth, Rebekah patiently worked through it with me, having the finance department reverse the funds. Royal Bank has been making it impossible. They’re a nightmare. Finally, even though this all started because of my mistakes, Trupanion has sent me another cheque for the amount and is dealing with my bank directly. They paid me twice not knowing if they’d be successful recouping their cost. This is insane and has made a very stressful problem evaporate for me. I have posted on Facebook (my wall and pet groups) about this situation and how amazing Rebekah at Trupanion and the entire company has been. It’s love.
Insurer: Trupanion Canada
By:
Great service, thank you Trupanion!
Processing of our claim was very quick. Very satisfied with Trupanion keeping us informed of the process when our claim was submitted.
Insurer: Trupanion Canada
By:
Prompt responses and clarification.
Prompt responses and clarification.
Insurer: Trupanion Canada
By:
So far the customer service is great!
So far the customer service is great! Chandra helped me clear up a name issue very efficiently!
Insurer: Trupanion Canada
By:
Many thanks.
Trapanion has been a godsent and filing a claim is quick & easy.
Insurer: Trupanion Canada
By:
We are retired as are many of our friends and it is an expense they feel they can’t manage.
We are retired as are many of our friends and it is an expense they feel they can’t manage. We disagree.
Insurer: Trupanion Canada
By:
To good to be true
When I originally purchased the policy I was told premium would not change. I should have known that was to good to be true!
Insurer: Trupanion Canada
By:
Wonderful experience and amazing service
Wonderful experience and amazing service
Insurer: Trupanion Canada
By: