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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Tru panion is exceptional

The best insurance by far.i have vpi insurance for my first dog but decided to go with trump anion for my new puppy. Trump anion is ten times better than vpi insurance.the customer service in exceptional as the always answer your call with a pleasant human and they are super fast with claims....I only wish I chose tru panion the first time around
  • INSURER: Trupanion US
  • POSTED: 11/27/2018
  • BY:
  • BREED: Boston Terrier
  • AGE OF PET: Under a year

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1

out of 10

A complete Lie and Mostly a FRAUD

We have now been EMBRACE customers for about 180 days--and I must say I find them to have misrepresented the quality of their service and to have little or no regard for their clients or their client's pets--but only in their profits.We started as monthly auto bill specifically to see how they would do--in my view they fail in their claims handling processes--where they threatened not to honor our legitimate claim if the VETS OFFICE--over who we have no control--did not give them a special history within a very short period of 10 days. I find that approach to be EXACTLY THE OPPOSITE of the type of service they have represented--and so we will be discontinuing our coverage and instead putting the monthly amount into a savings account for our pet--where I can make the decisions whether her treatments are justified--not some petty bureaucrat at this lying firm.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Stop shopping-Healthy Pets is the best!

I was shocked to see a negative review of Healthy Paws Pet Insurance on here after being a client with them for the past year and unfortunately submitting claims more than we would have liked to! My father has worked in the Insurance Industry for 40 years and we had pet insurance growing up with another pet insurance company. We never had any issues with the other company, but when comparing plans for our dog Max Healthy Paws had the best coverage, least amount of hassle, etc. My husband is the type that reads and compares everything (to the point that it's annoying) so he ones the one that made the final decision. Most of the claims we submitted were fairly minor at first. It was so nice because when we submitted a claim we would receive an e-mail confirmation that it was received right away and usually the same day an e-mail that our reimbursement had been processed! Since getting our policy we moved twice and I changed my name and the staff was great about getting everything updated. Most recently we moved out of the city and they even notified me right away that our monthly premium would be reduced as well. Whenever I e-mailed or called the staff seemed genuinely concerned about Max. Most recently however, was when I really knew we had made a good choice. After we moving we just switched vets and it unfortunately was not a good experience. Our dog Max got all of his vaccinations in one day and the next day was very ill. They aren't sure if it was an allergic reaction
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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1

out of 10

STAY AWAY FROM THIS COMPANY!

STAY AWAY FROM THIS COMPANY! I also wish there were no stars as an option because I would never use the company again. I received the original information from them in the mail and thought, " It's the ASPCA, so they must have a great affiliation with them insurance company." I really trusted them and signed all four of my dogs up. After years of simple shots and check-ups the time came last month when my Irish Setter was throwing up and not eating. I took her to my vet and we had to take x-rays and blood tests. I started to send in claims for her and started to notice a pattern. The company uses what they call, "Usual and Customary costs for expenses incurred during the Policy Period." They only paid out about 50%, not 80% of the claims since they said my claims were much higher than others in my area. When I asked what that meant, they said they will only pay on what they think are "reasonable" charges". in other words, they get to decide how much your claim is first, THEN, they pay out 80% of that. This is a scam. When I asked how they figure out what is the "reasonable and customary" at first they told me it was based on an average for my area, then they backtracked when I said there was only one vet in my area. My regular vet wasn't able to figure out my dogs problem and recommended I take her to Southern Cal. Vet. Specialty Hosp. which is the only type of hospital of it's kind in Southern California. This was going to be my test to see if they would pay
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Irish Setter
  • AGE OF PET: Over 8 years

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10

out of 10

The Best!!

We got our Aussie at 8 weeks and immediately signed up with Healthy Paws based on the reviews. I can tell you this is one of the best decisions we have made in going with HP. On numerous occasions, we have taken the pup in for different issues including the ER and every time time, our claim was processed and benefits paid within days. Their customer service is the best and the fact that I was speaking with a caring veterinarian was OUTSTANDING!! I hope we have gotten past the worst with our pup and it's reassuring to know Healthy Paws will be there if needed!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Australian Shepherd
  • AGE OF PET: Under a year

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10

out of 10

BEST pet insurance out there

My experiences with Pets Best insurance have all been fantastic. Their customer service department is very friendly and helpful, and their claims processing turnaround is remarkably fast. Unfortunately, I have had to use this extensively this year and I am 110% satisfied with the speed of reimbursement and the hassle free processing. I have had no issues with costly denials as with other insurances and I will ALWAYS have my pets insured through this wonderful insurance.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cane Corso
  • AGE OF PET: 1 - 8

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10

out of 10

No one is faster or better

Fantastic, swift turnaround of bill to payment. Really appreciate this. These people understand that when you need your reimbursements back, you need them back QUICKLY. The best. Paid thousands of dollars in my claims. Don't wait until it's too late for insurance.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Grape Intoxication - >$1000!

We returned home from a short grocery trip to find grape stems all over our kitchen floor. Jackson, our 90lb Boxer, had made his way into the trashcan and devoured about 1lb of old red grapes we had just thrown out. He was not yet showing any signs of intoxication but we knew they could be lethal from a quick google search, and call to our vet. Of course it was 8PM on Sunday evening, so off to the emergency vet we went. We were required to leave Jackson overnight while he stayed on IV fluids to flush his system - this also required a cardiologist exam and echo to re-check that his heart could handle the fluid intake (prior heart murmur present). We knew this wouldn't be a cheap visit (the echo itself is $500!), but we had peace of mind knowing we wouldn't have to base any medical decisions on our fear of the bill thanks to our Embrace plan. After induction of vomiting, activated charcoal, and 24 hours on continuous IV fluids, we were released to our regular vet for monitoring. Jackson's kidneys proved normal over the course of the next week, and he has fully recovered. Our claim with Embrace was processed very quickly, especially for the amount of the bills submitted. We have been Embrace members since Jackson was a pup, and feel it's one of the best investments we can make.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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10

out of 10

Amazing experience

Our 4 year old golden retriever was diagnosed w/ patella luxation requiring surgery to stabilize. The whole claim process was simple. Embrace answered all my questions via email in a very timely manner. The claim process was fast too. I received a check in about 20 days. They even followed up to make sure everything was okay. I was skeptical at first but not anymore. I can now say i am very impressed w/ Embrace
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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1

out of 10

Not clear about requirements, incommunicative

Yes, absolutely read all the terms and conditions, because you're going to need to know what's in there. Their communication sucks regarding anything BUT billing. They have no information online that you can access. It's very hard to even tell what you have for coverage, and it takes 25-30 days just to get a claim processed if there are no other issues. We are still waiting - we contacted to see if they needed more information after two weeks, and that's how we found out that yes, they do need more information. We got this through the Shelter. Don't bother - if you want pet insurance, research other companies and pick one of them.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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