As painless as possible
My cat recently had an accident in which she fractured her hip bone. The cost was over $3k but Trupanion really pulled through in covering most of the costs. I wouldn't have known what to do if I did not have insurance.
- INSURER:
Trupanion Canada
- POSTED: 07/08/2015
- BY: Franco
- BREED: Bengal
- AGE OF PET: 0 - 3
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Fantastic customer service
Embrace provides very quick service and wonderful detailed updates on your claims. It is very refreshing to not have to make phone calls to find out what is going on.
- INSURER:
Embrace
- POSTED: 07/08/2015
- BY: Kathi
- BREED: Pug
- AGE OF PET: 0 - 3
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Worthless policy
My cat has arthritis yet they refuse to cover the medication that the vet prescribed. Treatment was not covered as it was diagnosed when the policy took effect. They hound you for details and then deny the claim anyway. Will not be renewing.
- INSURER:
Pets Best
- POSTED: 07/08/2015
- BY: Micki
- BREED: Domestic Shorthair
- AGE OF PET: Over 11 years
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Great Service.
My 10 month old Newfoundland Puppy had to have surgery on both front elbows. Embrace Pet Insurance was a great help in getting the bill paid.
Thank you Embrace
- INSURER:
Embrace
- POSTED: 07/08/2015
- BY: Carol
- BREED: Newfoundland
- AGE OF PET: 0 - 3
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Fast turn-around/easy to work with
I submitted my claim and within a week the claim was process and I had received an email stating my check was in the mail. It came 3 days later! Thank you so much for helping my family during hard times.
- INSURER:
Trupanion
- POSTED: 07/08/2015
- BY: Alexis
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Fast turn-around/easy to work with
I submitted my claim and within a week the claim was process and I had received an email stating my check was in the mail. It came 3 days later! Thank you so much for helping my family during hard times.
- INSURER:
Trupanion Canada
- POSTED: 07/08/2015
- BY: Alexis
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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thanks trupanion
Always had pet with Trupanion and they have always comethrough with claims .
- INSURER:
Trupanion
- POSTED: 07/08/2015
- BY: gino
- BREED: Cane Corso
- AGE OF PET: 7 - 10
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thanks trupanion
Always had pet with Trupanion and they have always comethrough with claims .
- INSURER:
Trupanion Canada
- POSTED: 07/08/2015
- BY: gino
- BREED: Cane Corso
- AGE OF PET: 7 - 10
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Worked well with us to resolve our claim.
Notwithstanding the difficulties in obtaining records Pet Insurance conducted themselves very professionally. All the Pet Insurance personnel involved were concerned about our pet’s welfare. And, worked hard to solve our issues, which were really not issues just us not understanding the claims process, which Pet Insurance patiently helped us understand.
- INSURER:
Pets Best
- POSTED: 07/08/2015
- BY: Bob
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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No hassle, quick reimbursement
Never thought I would see a dime of the big bill paid for my Labradoodle puppy's rock eating adventure. Our new puppy ate some rocks and after a night at the hospital hoping things would come out naturally, he underwent surgery to remove the stomach contents spending post-op time in the hospital as well. He is doing great; Trupanion promptly and professionally kept me posted on status of the claim and very quickly. I was surprised how easy the process was and how quickly the check arrived. No hassle!
- INSURER:
Trupanion Canada
- POSTED: 07/08/2015
- BY: Christine
- BREED: Labradoodle
- AGE OF PET: 0 - 3
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