154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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Trupanion

62,998 reviews

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Category with most reviews

This chart shows the distribution of review categories.

May 06, 2021

excellent communication

excellent communication

Insurer: Trupanion

By:

Useful
May 06, 2021

Excellent customer service (easy and friendly chat experience) lifetime coverage per condition and very straightforward to add a pet and submit claims.

Excellent customer service (easy and friendly chat experience), lifetime coverage per condition, and very straightforward to add a pet and submit claims.

Insurer: Trupanion

By:

Useful
May 06, 2021

Fantastic customer service every time we call!

Fantastic customer service every time we call!

Insurer: Trupanion

By:

Useful
Verified May 06, 2021

Finally someone that listens and finds answers.

Finally someone that listens and finds answers. I didn't feel like I was being read a script line upon line.

Insurer: Trupanion

By:

Useful
May 06, 2021

Good Service

Good Service

Insurer: Trupanion

By:

Useful
May 06, 2021

Good service.

Good service.

Insurer: Trupanion

By:

Useful
May 06, 2021

Got direct answers to my questions and in a timely friendly professional manner.

Got direct answers, to my questions and in a timely friendly, professional manner.

Insurer: Trupanion

By:

Useful
Verified May 06, 2021

Great service.

Great service. Someone always available to speak with 24/7. All reps speak English , you don’t have to struggle to understand them.

Insurer: Trupanion

By:

Useful
Verified May 06, 2021

I find Trupanion is great.

I find Trupanion is great. I highly have recommended you to many people. You give great service, your representatives are courteous and knowledgeable.

Insurer: Trupanion

By:

Useful
Verified May 06, 2021

Great customer service!

I have a claim that appears to have an error in processing but I contacted Ashley in CS and she was very helpful in getting me the means to correct it. I have had ongoing treatment for my cats Hyperthyroidism and to date Trupanian has been great. I expect this minor glitch to be worked out to my satisfaction.

Insurer: Trupanion

By:

Useful

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