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excellent communication
excellent communication
Insurer: Trupanion
By:
Excellent customer service (easy and friendly chat experience) lifetime coverage per condition and very straightforward to add a pet and submit claims.
Excellent customer service (easy and friendly chat experience), lifetime coverage per condition, and very straightforward to add a pet and submit claims.
Insurer: Trupanion
By:
Fantastic customer service every time we call!
Fantastic customer service every time we call!
Insurer: Trupanion
By:
Finally someone that listens and finds answers.
Finally someone that listens and finds answers. I didn't feel like I was being read a script line upon line.
Insurer: Trupanion
By:
Got direct answers to my questions and in a timely friendly professional manner.
Got direct answers, to my questions and in a timely friendly, professional manner.
Insurer: Trupanion
By:
Great service.
Great service. Someone always available to speak with 24/7. All reps speak English , you don’t have to struggle to understand them.
Insurer: Trupanion
By:
I find Trupanion is great.
I find Trupanion is great. I highly have recommended you to many people. You give great service, your representatives are courteous and knowledgeable.
Insurer: Trupanion
By:
Great customer service!
I have a claim that appears to have an error in processing but I contacted Ashley in CS and she was very helpful in getting me the means to correct it. I have had ongoing treatment for my cats Hyperthyroidism and to date Trupanian has been great. I expect this minor glitch to be worked out to my satisfaction.
Insurer: Trupanion
By: