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We all know pets become part of our family... Words cannot express what I have been through with my boy who had emergency bulge in neck tried neck therapy first then collapsed needed emergency neck surgery. Rushed him back multiple times as he cried in pain and h ended up having undiagnosed cardiac distress. Pets Best is the most amazing insurance anyone could ask for. Payments refunded immediately. Don't go with the ploy of newer in surname companies that are all " talk literally" . Pets best best is amazing and I can't say enough.... My hoy is recovering and resting and will be strong til the end as I have dine everything we could without pets best this would not have been possible . Thanks you

Gabby is 10. I purchased VPI at age 2. She was discovered to be diabetic 4 years ago. The coverage has been wonderful. Along the way, she had an ACL tear repaired and a mast cell tumor removed. By having VPI coverage, the vet medical expenses these past 4 years has been covered at an amazingly high level. In one circumstance, I was somewhat disappointed by the covered level repayment. I called to inquire hoping to better understand the claim limitation. Much to my surprise the customer claims rep took the time to further drill down into the case history. Once she heard more of the history, she offered me an opportunity to resubmit the claim. To my surprise my reimbursement increased from $25 to $450. I was extremely pleased by her willingness to help. Frankly, she could have explained it as $25 is all we pay.... Just in the past 18 months, I have received approximately $3600 in reimbursements. I am happy to recommend VPI to friends and pet enthusiast every chance I get. It has made my pet's medical care much more affordable, as well as limiting any hesitancy toward the best treatment plans for her.

Jewel was sick and required x-Ray and urine test which cost over $400. In addition my dog required a follow up test costing extra expense. Embrace insurance paid and processed my claim and was reimbursed in a short amount of time without hassle.

I've been with Trupanion for about six months now. I have a beautiful English Creame Golden Retriever named Emma who is a 1 1/2 yrs. old. About six months ago I took Emma to my vet, Dr. B, for a wellness visit. I had been with this other insurance company at the time when Dr. B asked me how I liked them. To be honest, I had never had to use them, so I asked him if he had heard of them. Although Dr. B didn't say anything bad about them, he didn't say anything nice about them either, which led me to asking him who would he recommend. Within the next ten minutes or so he went over all the pros and cons about the top 5 insurance companies and to my surprise mine was not one of them. He told me all about Trupanion and even had a video presentation explaining all the reasons why I should go with them. Now to be honest, I was a little skeptical thinking he must be affiliated with them in some way, when to my surprise he said, Trupanion will give you the first month for free and if I didn't like them I could cancel, no questions asked. Exactly one week later Emma has a Urinary tract infection. I took Emma to Dr. B who told me she was covered for 90% of the total bill, almost $800. He filled out all the paperwork, submitted it to Trupanion and in 10 minutes they approved the claim. I was floored. I hadn't even paid them do to the free month, so I was already ahead. Now I decided to compare the other company I had signed up with so I called and asked them a hypothetical. I said if my dog had a urinary tract infection would she be covered and If so for how much. The woman said when I submitted the claim they have to determine how much they believe the claim to be worth. In other words, they don't go by what the vet submits they go by what they believed it should cost. Wow! When Dr. B submitted the claim it was approved in less than 10 minutes and nothing but the 10% and my deductible were due. Nothing else out of pocket as Trupanion sent Dr. B 90% of what he submitted. This past week I took Emma in because she was limping. Dr. B took ex-rays and it showed possible elbow dysplasia, after sending them out for another opinion. I paid $350.00 and Dr. submitted it to Trupanion. Today when I got home there was a check for $160.00 from them because Trupanion accepted the claim. I can't believe how great they are. I love my dog and with Dr. B and of course Trupanion I no that Emma is in great hands. Dr. B is the best vet in Las Vegas, and Trupanion is the best insurance

I've been with Trupanion for about six months now. I have a beautiful English Creame Golden Retriever named Emma who is a 1 1/2 yrs. old. About six months ago I took Emma to my vet, Dr. B, for a wellness visit. I had been with this other insurance company at the time when Dr. B asked me how I liked them. To be honest, I had never had to use them, so I asked him if he had heard of them. Although Dr. B didn't say anything bad about them, he didn't say anything nice about them either, which led me to asking him who would he recommend. Within the next ten minutes or so he went over all the pros and cons about the top 5 insurance companies and to my surprise mine was not one of them. He told me all about Trupanion and even had a video presentation explaining all the reasons why I should go with them. Now to be honest, I was a little skeptical thinking he must be affiliated with them in some way, when to my surprise he said, Trupanion will give you the first month for free and if I didn't like them I could cancel, no questions asked. Exactly one week later Emma has a Urinary tract infection. I took Emma to Dr. B who told me she was covered for 90% of the total bill, almost $800. He filled out all the paperwork, submitted it to Trupanion and in 10 minutes they approved the claim. I was floored. I hadn't even paid them do to the free month, so I was already ahead. Now I decided to compare the other company I had signed up with so I called and asked them a hypothetical. I said if my dog had a urinary tract infection would she be covered and If so for how much. The woman said when I submitted the claim they have to determine how much they believe the claim to be worth. In other words, they don't go by what the vet submits they go by what they believed it should cost. Wow! When Dr. B submitted the claim it was approved in less than 10 minutes and nothing but the 10% and my deductible were due. Nothing else out of pocket as Trupanion sent Dr. B 90% of what he submitted. This past week I took Emma in because she was limping. Dr. B took ex-rays and it showed possible elbow dysplasia, after sending them out for another opinion. I paid $350.00 and Dr. submitted it to Trupanion. Today when I got home there was a check for $160.00 from them because Trupanion accepted the claim. I can't believe how great they are. I love my dog and with Dr. B and of course Trupanion I no that Emma is in great hands. Dr. B is the best vet in Las Vegas, and Trupanion is the best insurance

Been getting nothing but those dear John letters from embrace Seem like anything is pre-existing to them Paid over $2000 for breathing condition my dog is having but since the Doctor That overcharges me mention dog coughing in a previous exam nothing is covered paid over $2000 for breathing condition my dog is having but since the Doctor Who over charges me mentioned dog coughing in a previous exam nothing is covered. I selected embrace because of its affiliation with USAA insurance Needless to say my opinion of USAA decreased I really don't care that USAA is a military affiliated company they didn't do me no good. By steering me to embrace Before you get into any health insurance plan for your pet send that company the pet records within the cancellation period. And ask them to tell you which they consider pre-existing that they will not cover in the future. Let them tell you upfront before they start taking your money then telling you the Bad news after you paid for the plan for a few months Not recommended

I purchased these policies on my dogs for peace of mind, and ended up recovering over $5000 over the years for two of my dogs. That is money I definitely would have paid out and not gotten back.I will never be making a "difficult choice" when it comes to my pets, so it's good to know that with ASPCA I can get back some of the money we inevitably spend on our creatures. I'll never have another pet without ASPCA pet insurance. Also, their website is easy to use, their forms are accessible and easy to process. Excellent customer service.

They were friendly and easy to work with!

They where amazing. Always there to answer any questions and the claim was settled very quickly. and direct deposited my check.

They where amazing. Always there to answer any questions and the claim was settled very quickly. and direct deposited my check.