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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

2

out of 10

Lengthy process

Very unhappy with the amount of time Trupanion took to process my claims.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pit Bull
  • AGE OF PET: 1 - 8

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4

out of 10

Jury is still out

The company sure seemed great when I signed up. When we rescued a second dog we switched from another insurance company because this one seemed like it might be a better deal. So far, I am disappointed. We never get much back from out claims. My most recent was $888 and after the deductible and things that are not covered I am receiving a refund of less than 10% (and that took 3 1/2 weeks). I sure hope it gets better.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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9

out of 10

Excellent

Our puppy injured his arm but the vets are having a hard time figuring out if it's a sholder, elbow, or both issue.Trupanion has been very good in covering 90% of the cost of all the tests & therapy. They were very thorough in the beginning, tracing our puppy back to birth. But after the initial background check things have flowed very quickly. None of these tests are cheap. I'm so glad we have insurance.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bernese Mountain Dog
  • AGE OF PET: Under a year

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10

out of 10

Very good service

This was our first claim and I was impressed with the organized way it was handled. Trupanion kept me informed every step of the way. When I called in to ask a question the people are always very friendly and helpful.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Beagle
  • AGE OF PET: Under a year

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10

out of 10

Awesome Company!

I could not be happier with the service provided by Trupanion. I had another provider for a different dog and they couldn't be more night and day. Trupanion is prompt, efficient, friendly, and very clear (no non-sense) in their explanation of benefits for every claim. I have had no problems with them receiving paperwork and should they need anything (additional paper work, info, whatnot) THEY do the leg work. If there is a problem, they try and contact you in multiple ways. My dog needed knee surgery (TPLO) and Trupanion made it possible for her to get it. I started coverage for my pound puppy at 3 months old (the sooner the better) and while it's not the cheapest, I would definitely recommend this company to anyone!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pit Bull
  • AGE OF PET: 1 - 8

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9

out of 10

reliable

have had very little problems (one mess up with a missing pharmacy receipt)- otherwise, no hassles
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Scottish Terrier
  • AGE OF PET: Over 8 years

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1

out of 10

Tripled my premium

I have been very happy with this plan for many years. Now because my dog is 14 years old they changed my policy and tripled my premium. This is how they treat customer who has been with them for many years (and only filed two minor claims). Watch out everyone for a triple increase in your premium when your dog gets older!!!!!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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8

out of 10

Better than my own non-existent health insurance

ASPCA Pet Insurance has generally been reliable. I have not experienced any difficulties with the claim process. The most recent claim had $600.00 in charges. Of this amount, ASPCA reimbursed about $340.00.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: Over 8 years

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10

out of 10

Great service and coverage!

I was amazed at how easy and streamlined the claim process was. Healthy Paws processed my claim in less than a week and mailed me my check right away. They covered everything including blood tests, radiographs, hospitalization, and medication. The only thing they didn't cover was the medial exam (which was a small chunk of change compared to the other costs).I honestly was considering canceling the insurance a week before my dog's hidden autoimmune disorder surfaced. It had nothing to do with the insurance company. I felt like I didn't need the insurance since my dog seemed so healthy. But you don't really realize how important insurance is until you use it and I'm so glad I stayed with Healthy Paws. When I talked to a Healthy Paws representative, I felt like they really cared about how my dog was doing and I greatly appreciated that.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent communication and service!

Unfortunately, we've had several trips to the vet with our new Boston Terrier. Embrace has done an excellent job of keeping us updated on claim statuses and providing us with thorough explanations of their decisions. I've called their office with questions before and staff members are not only professional but very friendly. I would recommend Embrace to any pet owner!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boston Terrier
  • AGE OF PET: Under a year

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