Find and read reviews with confidence

Very solid company and caring as they call to see ifmy dog is doing ok. Never a problem getting my money in a timely manner. Have had it for 13 years and really helpful the past 3 years especially. Thanks to a great team at ASPCA !!8

I've had to use Embrace twice in the last year for my cat Maggie (he's doing better now) & the process was frictionless, working smoothly. When the mail lost a check, a new one was sent immediately. I deal with health insurance in my work life, & I can only wish it was this good for humans.

A claims form should be made available during the set up of the insurance. Everything else was perfect. With that being said I did not look on-line for a claims form. It made things easy for me once I received an email with the claims form. However the Embrace sent the form over to the Vet for me.

A couple of months ago I acquired a beautiful loving miniature Portuguese Water dog that was a rescue and in need of a loving caring home. To ensure that she had the best pet insurance, I did my due diligence and found this amazing company; Healthy Paws that had outstanding reviews. I subscribed to their best plan and felt confident that in the event that my beautiful dog needed medical care, she would be well protected. Little did I know that within weeks of signing up to Healthy Paws would I need their help and the emergency care of ASEC. Within days the Veterinary bills quickly added up costing thousands of dollars. I submitted my claim/s to Healthy Paws and the only info that they required was for my Vet to submit all the medical records. Within a week I received checks for my claim/s, less my deductibles. Healthy Paws were absolutely outstanding in their handling of my claim (particularly during a very stressful period).

It was quick and easy.

My dog Angel has been experiencing issues as she is getting older. I invested in ASPCA and had no idea how cost-efficient they would be as I encountered these issues. They also check in on your pet, as well as provide timely services. They always are willing to answer any questions you may have.

We have been so happy with Trupanion. They have provided amazing service before- but recently went above and beyond in customer service. Our mini dachund went into severe anaphylactic shock after eating a bee and we almost lost her. Trupanion reps were on the phone with me once we reached the emergency vet and stabilized her- and had me pre-authorized for her extended hospital stay within a half hour. They called us back- at the emergency vet- and told the vet- we were preauthorized. Not having to wait on hold or in a phone tree under those circumstances was crucial. We received our claim information immediately and it was paid within a week of my submission of receipts.I would recommend you buy Trupanion as soon as you bring home a puppy or kitten! Fast, kind, compassionate.

We have been so happy with Trupanion. They have provided amazing service before- but recently went above and beyond in customer service. Our mini dachund went into severe anaphylactic shock after eating a bee and we almost lost her. Trupanion reps were on the phone with me once we reached the emergency vet and stabilized her- and had me pre-authorized for her extended hospital stay within a half hour. They called us back- at the emergency vet- and told the vet- we were preauthorized. Not having to wait on hold or in a phone tree under those circumstances was crucial. We received our claim information immediately and it was paid within a week of my submission of receipts.I would recommend you buy Trupanion as soon as you bring home a puppy or kitten! Fast, kind, compassionate.

We love Healthy Paws! Our kitty Sammy has an unfortunate habit of eating strange objects. After his first surgery, I decided to shop around for pet insurance for him. As fate would have it, Sammy decided to swallow another object on the very day the 10-day waiting period was over, so I was worried they might not cover it. But no problem! Claim was very easy to upload (WHY is BCBS-NC not this easy?!), and it was processed very quickly. I had a check in hand in less than a week, for 90% of Sammy's second surgery bill (minus deductible/exam fee). This saved us $thousands! We also got Healthy Paws insurance for our puppy when we got him last year--haven't had to use it yet, but good to know it's there if needed. Fast forward to 2 years later (November 2015). Sammy was sick again, and I feared the worst, so off he went to the animal hospital. Turned out to be gastritis/pancreatitis, so luckily no surgery was needed, and after some critical care, Sammy is now back to his old tricks. Bill was $995, and in the end I paid only $293 out of pocket. Again, I had the check in hand in less than 1 week after filing the claim. I just can't say enough about the peace of mind I have knowing my pets will get the care they need, without breaking my piggy bank like the first surgery did (pre-insurance). Pets are family, but they can do unpredictable things and come down with unpredictable illnesses, so I am more than happy to pay my monthly insurance to Healthy Paws, because I know they are going to come through for me. They even followed up with an email to inquire about Sammy's recovery! Healthy Paws is the best!

I just submitted a claim for the second TPLO on our dog, The Rooster. He was diagnosed about a year ago (still a puppy) with bilateral CCL tears, so we submitted a pre-app? to Trupanion which they processed quickly. The processing time on the first one was very good, better than expected--we go a check in a couple weeks. The processing time on the second one was even better--2 days. We have the no deductible plan, and that has worked out well for us. I recommend this insurance to all my friends.