Awesome!
Thank you for this great service and assistance. This month was extremely challenging for Oskar, we had to see the vet several times and always with different issues, or recurring ones.
From Trupanion, no questions asked, all claims were dealt with very fast and reimbursement according to plan, even more than expected.
- INSURER:
Trupanion
- POSTED: 11/26/2015
- BY: Joerg
- BREED: Boston Terrier
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Great customer service
Everyone from the first phone call was was amazing it was all about my pet.The staff was professional and eager to help,This was a good experience and I will go on to tell anyone who needs pet insurance about you.Thank you so much
- INSURER:
Trupanion Canada
- POSTED: 11/26/2015
- BY: Shane
- BREED: Jack Russell Terrier
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great customer service
Everyone from the first phone call was was amazing it was all about my pet.The staff was professional and eager to help,This was a good experience and I will go on to tell anyone who needs pet insurance about you.Thank you so much
- INSURER:
Trupanion
- POSTED: 11/26/2015
- BY: Shane
- BREED: Jack Russell Terrier
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Pets Best IS the best in price & customer service
I have had other pet insurance. When I researched insurance companies for our current pet I could not believe how great Pets Best is. I called several time to check my facts. The customer service is the best. They speak to me in terms I can understand. They are quick to respond to my calls. The price of their policies are by for the best (bang for your buck). On line filing is quick and easy. Payment is fast and may go through direct deposit. I have and will continue to recommend Pets Best.
- INSURER:
Pets Best
- POSTED: 11/26/2015
- BY: Jan
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Great company
Maggie was diagnosed this year with seizures. They made the claim process very easy and were there to answer my questions. Great customer service.
- INSURER:
Trupanion Canada
- POSTED: 11/26/2015
- BY: Kathy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great company
Maggie was diagnosed this year with seizures. They made the claim process very easy and were there to answer my questions. Great customer service.
- INSURER:
Trupanion
- POSTED: 11/26/2015
- BY: Kathy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Best coverage, value, service: World-class!
Did a lot of research before insuring my chihuahua pup with Trupanion six years ago. Worth the effort! I am a retired United Healthcare Director of Quality Management,and I have high and exacting standards when it comes to healthcare excellence for myself, my family and my companion animals. Trupanion has always met or exceeded them for Yoda. Claims processed promptly, often within hours, check cut and mailed within a couple business days. Oh, and super customer service--courteous, concerned, informed. Last visit to my vet, staff told me they were now recommending Trupanion as a first choice in pet insurance.
- INSURER:
Trupanion Canada
- POSTED: 11/26/2015
- BY: J.
- BREED: Chihuahua
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Best coverage, value, service: World-class!
Did a lot of research before insuring my chihuahua pup with Trupanion six years ago. Worth the effort! I am a retired United Healthcare Director of Quality Management,and I have high and exacting standards when it comes to healthcare excellence for myself, my family and my companion animals. Trupanion has always met or exceeded them for Yoda. Claims processed promptly, often within hours, check cut and mailed within a couple business days. Oh, and super customer service--courteous, concerned, informed. Last visit to my vet, staff told me they were now recommending Trupanion as a first choice in pet insurance.
- INSURER:
Trupanion
- POSTED: 11/26/2015
- BY: J.
- BREED: Chihuahua
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Fast service
I submit claims all the time and each time they are handled very fast!
- INSURER:
ASPCA
- POSTED: 11/25/2015
- BY: Carey
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Becareful with this insurance,
Be careful, I have Petsecure 4, the suppousely premium one with unlimited coverage and apparently tons of extras, 80% reimbursable amount over eligible claims. My Morkie has 2.5 y.o., total reimbursed expenses so far around 6.5K and I just got a letter from them telling me that they will now pay 60% instead of 80% of my eligible claims. I'll start doing my work and research for a better one. Any recommendations?
20% just like that? She did not have any cancer or brain surgery treatment?
I thought that by getting the most complete plan (4) I will have piece of mind, but now they are coming with this.
Actually in the last year I've noticed that they are taking longer for reimbursements and they always state is due to a high season.
As time passes through this company Petsecure is becoming disappointing. I have serious doubts that is a good choice for being our long term partner with Micaela's healthcare.
- INSURER:
Petsecure
- POSTED: 11/25/2015
- BY: Annette
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No