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Excellent pet insurance
Excellent pet insurance! Monthly cost is very reasonable. Claims are reviewed as soon as submitted and it takes only a few days to get a reimbursement. Customer service is fantastic- any question is answered immediately in a carring manner. Couldn't be happier with Healthypaws!!!
Insurer: Healthy Paws
By: Mariana
taking care of allergies
We have had excellent care from Trupanion in dealing with our dog's health issues. Fast and efficient service.
Insurer: Trupanion
By: Dave
Wonderful
Fast, clear, life saver. Keep it up , should be proud of your work. Very impressed I wish my own health insurance was as impressive! Thank you!
Insurer: Trupanion
By: Mary
Horrible company
Horrible company. Doesn't cover anything and very unclear as to what they need when in the claims process. I waited three months while my medical history was pending while trying to file a claim. They suck and do not even bother calling your vet for the information they need and meanwhile I paid for the insurance for eight months. Do not use this company. They are the worst and vague with what they will cover at best. They say they can't cover you but do it with a smile!
Insurer: Embrace
By: porter kerckhoff
Unacceptable processing time
Nothing about submitting claims and receiving payment with this company is easy. Signatures are required from both the vet and the customer before submitting the claim. The length of time for a claim to be received after submitting (either by email or fax) is upwards of 4-5 weeks and after you receive a notice that it has been received it is at least 14 days before you are notified of coverage. Then it is another wait before there is a payout. If you are looking for pet insurance so that you don't have money held up waiting for insurance payment, this is not the company to choose. If you need to do a predetermination of a claim before proceeding with treatment it can take upwards of 3 weeks. How does that make sense if your pet is in pain?
Insurer: Petsecure
By: Heather
The operator was very helpful
The operator was very helpful. She explained the best health insurance for the dog.
Insurer: Prudent Pet
By: Audrey A-Nance
I have my friend with same health…
I have my friend with same health insurance company that's ok I will be try to get too for my Lilly
Insurer: Healthy Paws
By: Anna Vukolic
Excellent customer service
Excellent customer service. Easy to file claim online. Check was received within a few weeks of surgery! Definitely recommend!!
Insurer: Embrace
By: Angel A
Service was almost perfect
Service was almost perfect
Insurer: Trupanion Canada
By:
Wonderful
Very helpful also very polite
Insurer: Trupanion Canada
By: