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Urging anyone on the fence to insure their pet
I rescued a very sweet puppy and luckily signed up for healthy paws the day he came home. This is my first experience with any kind of pet insurance. When he was around 1.5 years old, I noticed some mobility issues and that he was having some pain. We did all the vet visits and he was unfortunately diagnosed with multiple issues including severe hip dysplasia and a luxating patella. He has now had 2 major surgeries (hip replacement and CCL repair/patella) and they were both covered. Both completed before he turned 4! You really never know what kind of health problems your dog may inherit. Healthy paws really makes it easy to get the care needed and it’s a painless process. I am so happy with this insurance and wish I would have had it for all my previous pets. I love knowing that I can get him the ABSOLUTE best care available to us. For reference, his hip replacement was over 8k USD. I will always use healthy paws for any pets in the future.
Insurer: Healthy Paws
By: Cassie Rock
Cannot contact company by phone
Until Covid, Pet Best Insurance was available and easily accessible by phone. That is no longer the case and it is very frustrating to hold for 25 mins. or more each time I have tried to call and finally hang up. I am seriously looking to switch.
Insurer: Pets Best
By: pat
Good bang for the buck
The policy we have includes just about everything (thankfully)! I just wish the vet could directly bill the insurance sometimes, but other than that submitting paperwork and the EOB when the claim has been reviewed is easy and usually makes sense just skimming over the papers. The only other downside is the delays in reimbursement due to covid.
Insurer: Pets Best
By: Sasha
Excellent pet insurance
Excellent pet insurance! Monthly cost is very reasonable. Claims are reviewed as soon as submitted and it takes only a few days to get a reimbursement. Customer service is fantastic- any question is answered immediately in a carring manner. Couldn't be happier with Healthypaws!!!
Insurer: Healthy Paws
By: Mariana
The are VERY clear
The are VERY clear, quick and the service chats I have had have been super quick and friendly.
Insurer: Trupanion
By: Ariel Boyce
Didn't cover as much as I expected for…
Didn't cover as much as I expected for the wellness care
Insurer: Pets Best
By: SH
Excellent pet insurance
Excellent pet insurance! Monthly cost is very reasonable. Claims are reviewed as soon as submitted and it takes only a few days to get a reimbursement. Customer service is fantastic- any question is answered immediately in a carring manner. Couldn't be happier with Healthypaws!!!
Insurer: Healthy Paws
By: Mariana
taking care of allergies
We have had excellent care from Trupanion in dealing with our dog's health issues. Fast and efficient service.
Insurer: Trupanion
By: Dave
Wonderful
Fast, clear, life saver. Keep it up , should be proud of your work. Very impressed I wish my own health insurance was as impressive! Thank you!
Insurer: Trupanion
By: Mary
Horrible company
Horrible company. Doesn't cover anything and very unclear as to what they need when in the claims process. I waited three months while my medical history was pending while trying to file a claim. They suck and do not even bother calling your vet for the information they need and meanwhile I paid for the insurance for eight months. Do not use this company. They are the worst and vague with what they will cover at best. They say they can't cover you but do it with a smile!
Insurer: Embrace
By: porter kerckhoff