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I am in my second policy year with Embrace for my rescue boxer and it seems that the more I work with Embrace on the many claims I have had to submit for my boxer's numerous health issues the more I am impressed with them. Please know that any pet insurance company will not cover pre-existing conditions so it is incredibly important to review all of your pet's medical conditions/issues before purchasing any insurance for them. Talk to an Embrace representative about what your pet has had in the past and ask a lot of questions about what constitutes a pre-existing condition. Keep in mind that you will have to meet your annual deductible (you choose the amount of your deductible) before Embrace will start reimbursing you (if you can go with 90% reimbursement). Also purchase the RX Plan if you can because medications can get very expensive and add up quickly. With all that being said, Embrace has helped me keep my boxer as I would not have been able to keep him due to how much money it would have cost me in vet bills and medications if I didn't have insurance. Everyone I speak to there is caring and respectful and answers all of my questions (and I ask a lot of them!). If you are ever denied a claim call them and ask questions about the reasons that went into that denial and I guarantee they will work with you and let you know how to appeal a denial. Take if from someone who is not rich and who values good customer service above price - purchasing insurance through Embrace is one of the best things you could do to help your pet!

We had several claims when our dogs had a toe amputated and they were all processed very timely. Also, customer service was very pleasant and knowledgeable.

I have used other pet insurances but ASPCA is the best. They even follow-up on your claims and inquire about the health of your pet.

The only complaint I have is the length of time (5 weeks) that it took to process several of my claims.Otherwise the service has been very good and I would recommend Embrace to another pet owner.

I have two English Bullies - of course I have a lot of claims! Even when I have multiple claims they all get quick attention and processing. My checks come even quicker than before!

I obtained Embrace insurance for my dog when she was a puppy. Sadly when she was 2 1/2 yrs old she developed seizures that had gotten so out of control we needed vet ER services several times as well as some visits to a veterinary neurologist. Winnie now requires 3 medications to control her seizures. I have been amazed that Embrace has covered a large percentage of all of these costs, including the medications!!

Embrace pet insurance has handled my pet insurance claims quickly and professionally each time I've submitted a claim. It's the best and I'm so glad I decided to get it for my sweet Annie. It was a life saver last year when she was seriously ill. I highly recommend it for all pet lovers/owners!

I got Healthy Paws when I got my 2 dogs back in 2014. I opted for $100 annual deductible and 90% reimbursement on my claims. This year alone the reimbursement for just one dog alone will outweigh what I pay for the 2 of them in an entire year! I am so glad I have this coverage for their well being and knowing I don't have to worry about the high costs of unexpected veterinary visits. When I was looking for a pet insurer in 2014, my research led me to Healthy Paws and I found it was the best fit for me and my pets. Anytime I call them for assistance or questions on claims, they are glad to help answer any questions and go above and beyond to make sure that I am assisted until fully satisfied. They also always follow up with me to confirm that they did their job completely. I use the iPhone Healthy Paws app to simply take pictures of my invoices from the vet and submit any and all receipts for them to review to see if it is covered. Basically the only things that they have not covered, which I already know is not part of my insurance, has been things like preventative care (vaccinations and heartworm prevention.) I still submit it because i like them to have all of my vet visit receipts to keep my dogs medical records up-to-date as well as maybe they might cover me for something that I am unaware of- they actually told me this is a good idea just in case- I never know I might just get a reimbursement! The claims department notifies me via the app and email to let me know the progress of my claim from start to finish. My French Bulldog had to have unexpected eye surgery recently and Healthy Paws made sure to get me covered, get a reimbursement check on the way to me and even email me personally to check on her recovery and spread the love from their family to ours. For the little I pay per month for both dogs, knowing I have this peace of mind coverage from a top notch company really makes me an even happier pet parent than I would be if I did not have their protection. It really is the best. I would highly recommend Healthy Paws to other pet parents looking for the best pet insurance company out there.

I was so appreciative of the way I was treated throughout this entire process. It was stressful enough that my puppy had dental surgery. This was the easy part.

I was so appreciative of the way I was treated throughout this entire process. It was stressful enough that my puppy had dental surgery. This was the easy part.