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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

They are thorough.

I like Trupanion. They are thorough and prompt with responses, payment, & follow-up. I do think that office visits and immunizations should be included (since pet owners pay a $50 deductible & Trupanion only covers 90% of the bill).
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Unbeatable Pet Insurance

If you want a pet insurance company that will make it easy to submit a claim, pay quickly and fairly, and answer any questions you might have along the way, then this is the pet insurance you will need and LOVE. I have used another popular pet insurance company and it doesn't even compare to Healthy Paws. If you are using any other pet insurance company currently, you are BARKING up the wrong tree. Nothing Compares to Healthy Paws. FANTASTIC Claims process from start to finish!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pug
  • AGE OF PET: 1 - 8

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10

out of 10

Petshealth Care Plan is SUPER!!!!!

I have been with Petshealth Care Plan for 8 years and have been totally satisfied with there service. They are always quick to respond to any claims that I have filed and also have called personally to check on our dear "Bella" when we had exstensive care recently. They are glad to answer any questions you may have. With the cost of taking care of a sick pet, it is rewarding to know that you will not have to be responsible for all of the cost involved in the care of your precious pet...Thank you Pethealth for all you do!!
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Maltese
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent service

The only reason the claim took more than 3 weeks was because the vet did not give me my dog's complete medical record to send with the claim. This was his first claim since he was put on the insurance. Otherwise, the claims I have submitted have been done in a timely manner (I have another dog that has allergies).
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Awesome Customer Service

The Healthy Paws staff is amazing! They checked in by e-mail on how Jack was feeling. They processed my claim in 30 minutes after I sent them all the paperwork in pdf format by e-mail! I’m was blown away. And the check came in less than a week. It really is wonderful to have this kind of support, especially during a time when you’re worrying about your beloved furry friend.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Standard Poodle
  • AGE OF PET: 1 - 8

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1

out of 10

Refuse to pay claims

I had Purina Care for all of my pets for many years without any problems. When it switched to 24 petwatch everything was a nightmare. I submitted claims for Colidis and a skin rash in January of 2014. After no response for 2 months I called and was informed they did not receive the claim. I sent in the claim again and an auto generated letter denying the claim on the basis of "wellness and preventative care" neither of which was in my claim. I called back to ask why this was denied, the phone rep said they didn't understand how this wasn't paid and would handle it. Another month went by and no response. Called again, new rep said nothing was done with this claim and he would handle it. Again no response. Called today and was given the "pre-existing conditions" excuse, a total lie and against my policy (which was originally through Purina). I am filing a complaint with the NYS insurance agency, disputing all payments to them from my bank, and strongly advise anyone against enrolling with this company.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Caring, swift and accurate!

Healthy Paws claim service (I used online) is very simple and easy to use, requiring minimal effort and time to submit the claim form. Their response to my claim was almost immediate, assuring me my claim was received and accepted, and they continued to keep me informed until they had settled the claim. I don't know what else I could or should expect from an insurance company. And then, they sent me a personal note wanting to know how my pet was recovering from the ordeal -- good folks, someone's paying attention.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: Over 8 years

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10

out of 10

Fantastic

Embrace may be a bit costly up,front but is ABSOLUTELY WORTH IT!!! They process claims quickly, are fair, follow their guidelines and the customer service is excellent. If you have a breed prone to issues, insure them with Embrace ASAP. I have had 2 Yorkies with knee and hip problems and it has been worth every penny. Not to mention, the insurance has allowed me to,get help,for,my dear ones when I did not have enough savings to cover the costs.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Gastric Upset

Belle had a terrible stomach ache that lasted for many days with diarrhea and vomiting. She ended up very dehydrated and needed veterinary care. She spent two nights in the hospital on IV fluids and antibiotic. Her tests did not show any GI obstructions but she did show overgrowth of the natural bacteria in her stomach. She came home with more antibiotics and probiotics. At home she did well for a couple of days and then the symptoms returned. She went back to the vet for a half day of observation and some subcutaneous fluids. She slowly recovered over another week at home and is now back to her normal goofy self.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Basset Hound
  • AGE OF PET: 1 - 8

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10

out of 10

"Cold calls" just to check in on my dying boy.

The love of my life, my male black lab, Raven (13.5 yrs, blind due to retinal degeneration, "old dog vestibular" imbalance, Stage II Mast Cell tumor removal,and Canine Cognitive Dysfunction/"Doggie Alzheimer's"). All of this except blindness within the past 6 months. With all the stress of moving from KY to NC and changing vets to finally now having one that does hospice and house calls, ASPCA has not only worked with me on claim submission and called when they haven't seen a claim for a while, but they have called twice just to ask how Raven is, how I am, etc. They are genuine - as are the dogs I hear in the background that the employees bring to work with them; love that. It's almost impossible to insure a dog over 10 years. ASPCA insured Raven at the highest level of coverage available at a very reasonable cost. My submissions last week to them (inc. imaging at UT) was over $3,000. The woman on the phone didn't comment on my waiting to submit so many at once except to say that if there was any way ASPCA could help as I deal with the knowledge that my baby is dying, don't hesitate to say so. As a nurse, it was rare that I saw people treated this well - and definitely not from our health insurance or the hospital business office. Raven's 7-yr-old sister Emily (yellow lab with ITP) is also insured with ASPCA. What I have written still doesn't describe the depths of my gratitude for them. I've had other insurances and they have been nightmares. ASPCA is a dream com
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Over 8 years

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