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I bought insurance for my dog, Libby. She is my best friend and I want to keep her healthy and living for a long time. I have had no problems with the insurance I purchased from Pets Best. I have come to depend on them for her health needs.

Once again I had to use Embrace for the care of my dog, CHILD and again Embrace was there for us, made the whole process much easier, and filed the claim very fast.

Embrace has been with me and my pet every step of the way. My five year old bull mastiff has had numerous health issues and Embrace has been so supportive. Customer service has been top notch.

I have been fortunate and have not had to use the insurance much on my older Lab mix dog, but have recently rescued a dog that has had several kidney infections. Not only has ASPCA paid very well, I just received a follow up call checking on my pet. Great Customer Service

I've submitted a claim form and got a check after two weeks. It was a pretty painless experience. Thank you very much.

Anyone who complains about exam fees and pre-existing conditions not being covered really needs to pull their heads out of the sand and simply READ the policy. It is also very clear on the website what is and isn't covered. If you're surprised after the fact, that's squarely on you. Our Great Dane and Shih Tzu have been covered by Healthy Paws for nearly three years now. The coverage has always come in handy for the everyday claims that pet parents incur. Filing claims is a paperless breeze with the mobile app, and we generally receive reimbursement within a week. The only thing I wish is that they had an option for direct deposit. Healthy Paws really stepped up today as our Dane is currently on IV fluids awaiting an ultrasound at the emergency hospital. They were compassionate, didn't hesitate to help, and even worked through the details with a somewhat uncooperative vet office. Her diagnosis and prognosis are TBD, but we take great comfort in knowing Healthy Paws has our backs and that we don't have to worry about the cost in getting our girls the best care possible. Do the research and READ THE POLICY, but you simply won't find better coverage for the cost. Then rest easy knowing they are there when you need them.

I have had Pets Best for approximately one year now, and honestly never thought we'd ever had to request their assistance, well, it happened, and we have to admit, this company is top notch! Every phone call, every email, is responded to expeditiously, professionally, and with utmost courtesy. Follow up phone calls were made to ensure I understand everything I needed to know about my claim. Not to mention each phone conversation was personal and caring because they listened attentively and ensured that I was satisfied with their responses, they listened attentively to each problem. In my situation I had back to back emergencies with our Kitty (that's her name BTW), and I must commend Pets Best for the the absolute care and assistance they provided me when it came to reimbursing my claim. It was expeditious and most of all their representatives handled each phone call with care and concern, THAT to me is the epitome of how an insurance company should treat their "paying" customers. Thank you Pets Best, you guys are No1 in our book!

I have only great things to say about Embrace. My dog was diagnosed with cancer in his right front leg which required an amputation. Obviously this was a traumatic event for us all but the only part of this whole ordeal which went along seamlessly was the insurance claims process. My calls were answered professionally and compassionately. Claims were submitted and I received emails about the status of each. I received numerous updates and payment was received within 2 weeks. I could not be happier with Embrace, their customer service or their product. I would HIGHLY recommend this company as they have exceeded every one of my expectations

All my interactions with Embrace have been nothing less than excellent.

My year old Labrador was diagnosed with bilateral bone chips in his elbows. Healthy Paws made the process easy and care free, and were truly a joy to deal with. After receiving the check to cover the surgery I then received an email checking in on the well being of my dog. If you are looking for a Pet Insurance company Healthy Paws is the only way to go!