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I am very happy with Embrace Pet Insurance. I pay a small amount every month but this means that my little dog gets the best preventive care possible. This last claim was handled fast and the check was in the mail within 2 weeks. Thanks Embrace!!!!

Before my wife and I got our puppy, Kai, a friend experienced a multiple day ICU stay for her dog and regretted that she had not purchased pet insurance. I was shocked to find that the stay cost almost 10,000 dollars and so one of the first things I did was research pet insurance. My priority was ensuring that if Kai ever experienced a serious accident or illness, we would feel confident that the insurer would have our back and that we'd never have to make a tough choice between the care our dog needed and our financial realities. I did my research and selected Healthy Paws because they didn't have limits when it came to lifetime coverage and also would cover multiple issues within a single calendar year. To put it bluntly, Health Paws seemed best positioned to cover the worst case scenarios that I feared the most. I now regard selecting Healthy Paws as our pet insurance one of the best life decisions I have ever made. In less than two years, Kai has endured multiple obstruction surgeries and a tough autoimmune disease. Every time Health Paws has been there -- from compassionate post operation emails to quick reimbursement turnarounds, Healthy Paws has exceeded all my expectations. Submitting a claim is as easy as taking a picture on my phone and in the rare cases they need additional information, when I called they answered on the second or third ring. My hope and expectation is that Kai will live to be 12,13,14 years old and I will never need to submit another claim. And if I pay a decade's worth of insurance premiums, and Kai is perfectly happy and healthy, I'll still consider this one of the best decisions I have ever made. The fact that I know my dog is covered, and that the company won't nickel and dime me, allows my wife and I (and Kai, I think) to sleep well at night. To purchase pet insurance or not is an important decision-- most of my friends look at me a little weird when I talk about it. But if you've just gotten your puppy I couldn't recommend Healthy Paws enough -- if you want to protect your pup for the worst case, there's no better time than right as a puppy. And if you have an older dog, you should think through your pre-existing conditions and decide if it's right for you, but I'd feel confident that if you decided you want pet insurance Healthy Paws would do what they could for your dog. My bottom line is that I cannot recommend Healthy Paws enough -- they have been there every time we needed them and when my w

I bought insurance for my dog, Libby. She is my best friend and I want to keep her healthy and living for a long time. I have had no problems with the insurance I purchased from Pets Best. I have come to depend on them for her health needs.

Once again I had to use Embrace for the care of my dog, CHILD and again Embrace was there for us, made the whole process much easier, and filed the claim very fast.

Embrace has been with me and my pet every step of the way. My five year old bull mastiff has had numerous health issues and Embrace has been so supportive. Customer service has been top notch.

I have been fortunate and have not had to use the insurance much on my older Lab mix dog, but have recently rescued a dog that has had several kidney infections. Not only has ASPCA paid very well, I just received a follow up call checking on my pet. Great Customer Service

I've submitted a claim form and got a check after two weeks. It was a pretty painless experience. Thank you very much.

Anyone who complains about exam fees and pre-existing conditions not being covered really needs to pull their heads out of the sand and simply READ the policy. It is also very clear on the website what is and isn't covered. If you're surprised after the fact, that's squarely on you. Our Great Dane and Shih Tzu have been covered by Healthy Paws for nearly three years now. The coverage has always come in handy for the everyday claims that pet parents incur. Filing claims is a paperless breeze with the mobile app, and we generally receive reimbursement within a week. The only thing I wish is that they had an option for direct deposit. Healthy Paws really stepped up today as our Dane is currently on IV fluids awaiting an ultrasound at the emergency hospital. They were compassionate, didn't hesitate to help, and even worked through the details with a somewhat uncooperative vet office. Her diagnosis and prognosis are TBD, but we take great comfort in knowing Healthy Paws has our backs and that we don't have to worry about the cost in getting our girls the best care possible. Do the research and READ THE POLICY, but you simply won't find better coverage for the cost. Then rest easy knowing they are there when you need them.

I have had Pets Best for approximately one year now, and honestly never thought we'd ever had to request their assistance, well, it happened, and we have to admit, this company is top notch! Every phone call, every email, is responded to expeditiously, professionally, and with utmost courtesy. Follow up phone calls were made to ensure I understand everything I needed to know about my claim. Not to mention each phone conversation was personal and caring because they listened attentively and ensured that I was satisfied with their responses, they listened attentively to each problem. In my situation I had back to back emergencies with our Kitty (that's her name BTW), and I must commend Pets Best for the the absolute care and assistance they provided me when it came to reimbursing my claim. It was expeditious and most of all their representatives handled each phone call with care and concern, THAT to me is the epitome of how an insurance company should treat their "paying" customers. Thank you Pets Best, you guys are No1 in our book!

I have only great things to say about Embrace. My dog was diagnosed with cancer in his right front leg which required an amputation. Obviously this was a traumatic event for us all but the only part of this whole ordeal which went along seamlessly was the insurance claims process. My calls were answered professionally and compassionately. Claims were submitted and I received emails about the status of each. I received numerous updates and payment was received within 2 weeks. I could not be happier with Embrace, their customer service or their product. I would HIGHLY recommend this company as they have exceeded every one of my expectations