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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Pets Best is fabulous
Pets Best is fabulous. They are reasonably priced and respond very quickly to my claims. I have had them now for 2 years and highly recommend them. Never go without pet insurance. It has been very helpful.
Insurer: Pets Best
By: Sue
The claims process is simple
The claims process is simple. The app works well. We have had a couple of issues but both times resolved by customer service.
Insurer: MetLife
By: Satisfied MetLife Customer
Healthy Paw really came through!
We have had Healthy Paws for as long as we've had our dog (9 years) and we found it useful...but I am upgrading that to necessary because we just had a major incident of our dog needing an amputation because of a tumor in her bone and they really came through for us. It was an incredibly expensive procedure and Healthy Paws covered much of it. Then, to really make them gain 5 stars from me, I got a personal email checking in on her recovery. My "people insurance" isn't doing that! We are so happy with our Healthy Paws coverage.
Insurer: Healthy Paws
By: Michelle Brindley
Having a sick fur baby is already super…
Having a sick fur baby is already super stressful, but, knowing that I can quickly and easily file the claim with Embrace and that they will handle it quickly and correctly lets me focus on my pup and his recovery without worrying about the cost. Thank you Embrace!
Insurer: Embrace
By: Patricia Wilde
Very fast reimbursement
Very fast reimbursement! Great coverage and reasonable premiums.
Insurer: Pumpkin
By: Greg
Outrageous raise in rates
They raised my rates by something like $75 after being with them for only two years. I was already paying 180 something a month and I'm already using a high deductible with a low percent return (70%) to keep the costs down. Yes I've had claims, but nobody raises anybody's insurance by that much. I've never even had my car insurance go up by more than about $30 and this is simply pet insurance. They're not paying out thousands and thousands of dollars for every incident like a car insurance company and yet they have rates equivalent to car insurance which is insane. They are just like any other insurance company -- out to rip you off. They did a terrible job with our medical history so that something idiotic like "occasionally eats a dead animal" is somehow a pre-existing condition even though I explained to them it only happened once when she was an infant. That's the most ridiculous pre-existing condition I've ever heard of. And then after they had made a full assessment of pre-existing conditions from her medical records, her first claim was denied because they went back AGAIN and searched even harder to find a reason to deny it. All of a sudden now her arthritis isn't covered even though she didn't develop it until after I started working with these morons. They are cheats and they are liars and they have terrible customer service.
Insurer: Embrace
By: Rachel
Embrace Claim Process Easy and Straightforward
The website is straightforward to navigate. Uploads are simple. They let you know fairly quickly if you need to send more information and contact your veterinarian. You do need to be proactive in checking on your claim and be ready to ask questions. They have successfully processed one of my claims and it went smoothly.
Insurer: Embrace
By: Jeanette Fuller
Worst insurance ever
Worst insurance ever. I have spent over $5k over the last few years. I finally used it and they denied everything. It is absolutely not worth even wasting your time reading into any other reviews. Move onto another company 100%. To trust a company and spend $5k and then not get a single dollar back when we actually use it, is bullshit.
Insurer: Pets Best
By: Bryleigh
today the rep Andrea was very helpful…
today the rep Andrea was very helpful in helping me to find where to start a claim. Also was an amazing listener as had just my fur baby Etchi last week and now I have a new one,
Insurer: Prudent Pet
By: anewstartcomcast.net