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Very slow claim processing
Very slow claim processing
Insurer: MetLife
By: DOYLE JAMES
They just lie so far
They advertise no wait time for covering a pets general checkup at least in Washington State, and they in fact do not cover them.
Insurer: MetLife
By: customer
An excellent pet insurance co. No complaints.
This pet insurance is very reliable and will reimburse you. It's easy to use and the people who answer phones are very helpful.
Insurer: Embrace
By: Lorraine Finkelstein
Claim Response Time
Your timely response to complete claims is awful!!!!! Says 5-10 days, it might wait a month!!!!! To get my money back and every time I submit a claim it duplicates it, and then you all are so confused that you can't figure it out!!! Your system sucks!!!!!
Insurer: MetLife
By: TERESA MCCABE
Kind and knowledgeable
Agent was kind and knowledgeable! Found the answer for me quickly!
Insurer: MetLife
By: Ashley Perkins
I've had this insurance for my last…
I've had this insurance for my last yellow lab insurance on him for 15 years and now my new red lab black noise he's 6 years old I up the insurance on my new lab there paying me 90% back on what I spend on him it's great insurance thank you
Insurer: MetLife
By: Scott Nething
The ease of navigating through the…
The ease of navigating through the system to submit claims and gathering other information needed. Speaking with the customer representatives is very good as well.
Insurer: MetLife
By: David McDonough
I have been using this insurance for 4…
I have been using this insurance for 4 years I always get my reimbursement fast and the customer service is great. I would highly recommend this insurance
Insurer: MetLife
By: Angela
Simple and easy to start a claim and…
Simple and easy to start a claim and upload documents using the app. Speedy response time as well.
Insurer: MetLife
By: DAYNA DIAZ