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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I have had this for over a year and I'm…
I have had this for over a year and I'm regretful of spending so much money. The site and all often are buggy. I'm concerned this is not going to actually help me or my pets.
Insurer: Embrace
By: Mariah
Great experience
Great experience, takes awhile to get processed Pp
Insurer: MetLife
By: Lita Young
Always fast and courteous service
Always fast and courteous service
Insurer: MetLife
By: STEPHEN BERNARD
Forgive me for not recalling the name…
Forgive me for not recalling the name of the agent that assisted me, however he was excellent explained very clearly and quickly what it was the policy covered. I was very comfortable with what was quoted and being that it was affordable, went ahead and covered the policy for the year. I feel good about obtaining coverage for my pet. Who is now a member of my family. And appreciate that there is even such an option to cover anything that may potentially come up regarding her health. Overall, My time on the phone and applying for her coverage was stellar and I appreciate the excellent customer service.
Insurer: Nationwide
By: Shyla Garcia
The wait times are way too long and…
The wait times are way too long and they don’t cover enough things. Also pre-existing conditions should be covered, that is a scam.
Insurer: MetLife
By: Lindsay Bailey
10 month old Pomeranian vs Pit Viper
My pup, Orry, recently was bitten by a venomous snake. Our whole world was sent into a tailspin for the next 6 days. After getting anti venom on board at our local veterinarian, we were rushed to an Animal ER over an hour away. Orry spent the next 5 nights receiving life saving care! You can only imagine the enormous bill! But thank goodness for FETCH. I uploaded all of my medical records and invoices. I had my reimbursement checks within 4 days of submitting! I could not ask for better insurance for my babies! FETCH to the rescue in one of the scariest moments for me as a pet mom! I cannot thank FETCH enough!
Insurer: Fetch
By: Kim Dyess
Good customer service!
Good customer service!
Insurer: Prudent Pet
By: psterneraol.com
Exceeded expectations
This is the first time I've ever had pet insurance. My work offered it and we had just welcomed a new pup into our life so figured it was a good time to try it out. Unfortunately, shortly after our pup had had to have major surgery. I was really surprised at how easy it was to submit claims (even on smart phone), more surprised at how quickly they were processed, and and even more surprised at how much of those claims were reimbursed only days after submission
Insurer: Prudent Pet
By: joshsunlightandpower.com
The SPOT agents were sincerely…
The SPOT agents were sincerely empathetic about my dog surgery. They were easy to work with and made the process go smoothly. I've had different insurance and by far SPOT is my better choice
Insurer: Spot
By: Dianne Dessanti
Beware of this company and their rate…
Beware of this company and their rate hikes. We have been insured with Healthy Paws since my dog was a puppy. Initially, it was a $40 monthly cost with quick reimburesment and customer service. The company was sold a few years ago. Since then, they have tried to deny a few of my claims and I have had to go back and query it. They put our rate up to $85 after five years. I just got an email saying they were increasing my insurance to $170 a month...blaming state policies. My dog is nine years old, and I have probably made a total of five claims her entire life. I am currently on the phone with them to discuss it. I have called twice to speak to a manger. Both times they have left me on hold to get rid of me.
Insurer: Healthy Paws
By: Mrs Claire Jennings
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