154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 29, 2025

It is impossible to reach anybody

It is impossible to reach anybody on the phone for any reason whatsoever. This is not useful. Whether they are any good as an insurance company or not, which I don't think they are, they at least have to pick up the freaking phone. They give you these long long long long long speeches when you press an option as if you're a flaming idiot who doesn't know how to read an explanation of Benefits and they're obviously trying to prevent you from reaching a human being and I never found out how to reach a human being. I just kept pressing zero forever until somehow it turned into hold music. Then I was on hold for about 20 minutes and I said never mind and I gave up because I don't have this kind of time. I really think these guys suck personally

Insurer: Embrace

By: EOWYN

July 29, 2025

Excellent Customer Service!

Huge thank you to Sally Leonard. Her kindness, expertise, and follow through is to be commended. We have pet insurance for peace of mind because we love our pets, it's good to know there are wonderful people behind the insurance we buy. Sally did not give up and stayed in contact until we successfully resolved all issues. Thank you!

Insurer: Fetch

By: Brian C.

July 29, 2025

Insurance premium went up 86% in 1 yr.

The insurance premium went up 86% in one year. That is simply an atrocity.

Insurer: Pets Best

By: Denise

Verified July 29, 2025

No waiting period for wellness check

We adopted Sofia, our chihuahua in late May. Her first vet visit was in July. I was still searching for pet insurance and saw a brochure at the vet’s office when we went in for her appointment. I applied the next day and found out that I could include her wellness check as a claim. I received my reimbursement about a week later. So far, so good.

Insurer: Pumpkin

By: Tina O’Ryan

Verified July 29, 2025

Amazing pricing and so easy to complete.

Amazing pricing and so easy to complete.

Insurer: Nationwide

By: Elliot Diamond

Verified July 29, 2025

Very helpful agent who was able to…

Very helpful agent who was able to answer my questions and explain the process and policies clearly

Insurer: Nationwide

By: customer

Verified July 29, 2025

Rebecca was awesome very knowledgeable

Rebecca was awesome very knowledgeable, she was very patient. answer all my question and explain every detail ,I have a very good feeling about this prudent pet insurance my dog cookie is in good hands. Thank you so much Rebecca

Insurer: Prudent Pet

By: Amanda LEUNG

Verified July 29, 2025

Healthy Paws is the Best

So thankful for Healthy Paws pet insurance! My dog needed emergency surgery for a collapsed lung. The insurance covered 90%, and we were reimbursed in less than a month. Truly amazing company, and the claims department was great! If anyone needs pet insurance, this is the one to get! Thank you, thank you!

Insurer: Healthy Paws

By: Christine Carpenter

Verified July 29, 2025

They have always been helpful and reply…

They have always been helpful and reply promptly

Insurer: MetLife

By: Tim Jones

Verified July 29, 2025

Easy to make claims

Easy to make claims

Insurer: Fetch

By: Paul

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