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Paws Down, the Best Pet Insurance!
We've had our bulldog insured with Trupanion since she was a puppy, and it's one of the best decisions we've ever made. Thanks to Trupanion, she has received excellent care throughout her life — from her regular vet to a dermatologist and even a surgeon for her TECA ear surgery. The claims process has been smooth and reliable, and without Trupanion, we simply couldn't have afforded the level of care she needed and deserved. We're so grateful for the peace of mind they’ve given us. Highly recommend to every pet parent! 🐾
Insurer: Trupanion
By: Debbie
Trustworthy and Authentic Contact
Representatives know what to provide for specific harm of the pet. Sign up process was secure and effective.
Insurer: Nationwide
By: Sharif
Excellent Service
Ms Kristina is helpful, make so easy for me to complete my pets insurance. Very knowledgeable of her job, answers all my questions. Overall, very happy and satisfied customer.
Insurer: Nationwide
By: Miraflor
HORRIBLE CUSTOMER SERVICE
I called because I am nervous about pet insurance. The guy said "im not going to answer all these questions for you because you will know once you file a claim". I said I am really nervous about buying and want to know what will be covered etc. before paying. He just kept asking for my method of payment and said "Listen you wont know what is actually covered until you submit a claim and its up to who is reviewing whether they deem it covered or not so lets just get you signed up so we can begin coverage today. What method of payment are we using". Like excuse me??? so you want me to just sign up and its basically just a guess at the end when I submit a claim whether its going to be covered or not. Yes, I can read what is put online but I called for a reason. I wanted to speak to a representative of the company so I could feel more secure and get more clarity. I did not call just so you can get my credit card info, I would have simply done that online. I was so set to buy embrace pet insurance too! I just wanted to feel like I understood the coverage completely so when I do file a claim in the future I am not blindsided. All the person did was read exact what was on the online portion then say "I wont know until I file a claim in the future if its actually going to be covered or not". How can anyone feel safe giving their money to an insurance company who speaks to them like that???? Oh I then asked him to transfer me to another person and instead of transferring me he just put me on hold forever. I hope he gets fired or has to deal with someone who treats him the same way when he is asked for clarity from another company.
Insurer: Embrace
By: Customer
Prompt payment on claim
Prompt payment on claim, seamless process to file claim. Pumpkin personifies excellent customer service.
Insurer: Pumpkin
By: Patricia
Very helpful with good information.
Very helpful with good information.
Insurer: Prudent Pet
By: track
Entire claims process was very quick.
Entire claims process was very quick.
Insurer: Fetch
By: Johnnie Jr
Saved us thousands of $$$!
We have had a great experience with Healthy Paws. We signed up when our dog, Sadie, was a puppy. She had an overnight hospital visit soon after and the savings for that let us know we would never not have pet insurance! Years later, at the age of 5 and a half, we found out that Sadie needed to have heart surgery. Healthy Paws paid 80% of the surgery, testing and medication and saved us a fortune!
Insurer: Healthy Paws
By: Erica Haycock