10
out of 10
Verified Reviews
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10
out of 10
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10
out of 10
Verified Reviews
recommened
Very polite and helpful.
Very polite and helpful. Great customer service
- INSURER: Trupanion Canada
- POSTED: 12/22/2021
- BY: Don Kagan
- BREED:
- AGE OF PET: Under a year
10
out of 10
Verified Reviews
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Great customer service
Great customer service
- INSURER: Trupanion Canada
- POSTED: 12/22/2021
- BY: Don Kagan
- BREED:
- AGE OF PET: Under a year
10
out of 10
Verified Reviews
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Great experience
Great experience
- INSURER: Trupanion Canada
- POSTED: 12/22/2021
- BY: Don Kagan
- BREED:
- AGE OF PET: 1 - 8
10
out of 10
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4
out of 10
They were so good at first,easy claim submissions & payments, but Customer Service and billing were HORRIBLE.
First year I insured 3 cats, one year old. The second year I added a male cat, age two. I called Customer Service to ascertain my monthly premium, was given one quote, then they billed for another amount. Then they dropped one cat from their billing to me and I called them THREE times to find out why? NO RESOLUTION! THEN I GET A CANCELLATION NOTICE IN THE MAIL OWING THEM $99.86 OR ELSE.
When I added the 4th cat in June of 2021, I paid $149.09 every month. I asked for a detailed itemization, they agreed BUT I WAS SENT A CANCELLATION NOTICE!! They were very nice BUT....no resolutions....BILLING IS A NIGHTMARE.
- INSURER: Pets Best
- POSTED: 12/21/2021
- BY: ELEANOR PRIORE
- BREED: American Shorthair
- AGE OF PET: 1 - 8
10
out of 10
recommened
10
out of 10
recommened
The most efficient and best pet health insurance around!!
I purchased health insurance for my pet when I first adopted her. I have made two claims to Healthy Paws in the last 6 months as Rory required two ACL repairs. The first claim was a little more time-consuming as HP wanted all of Rory's records since she was adopted by my family. Once all of this was established the company sent me a check within the week. The second claim was made and again, their check was received within the week. Healthy Paws is an amazing company.
- INSURER: Healthy Paws
- POSTED: 12/21/2021
- BY: Emily Pollock
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: 1 - 8
10
out of 10
Verified Reviews
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