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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Rebecca explained the policy clearly…
Rebecca explained the policy clearly and succinctly. She then continued to review my options for additional coverage, that which fit my needs and that of my Mia. She did so patiently, efficiently and always giving me, the prospective client/customer, the feeling that she genuinely cared. She's a true asset to your company. Kudos to her and kudos to the Power That Be for having her on your team.
Insurer: Prudent Pet
By: dolcesuegmail.com
I’ve been with Figo for nine years
I’ve been with Figo for nine years, they are the best. Very quick turnaround of claims. It only takes a couple of days or sometimes even same day.i have no complaints at all. I’m highly satisfied with Figo.
Insurer: Figo
By: Gisella Galicia
Healthy Paws is the reason I can make medical decisions based on my love for my dog—not my bank account
Kali has had multiple health issues, including cancer, and Healthy Paws has come through every single time. Submitting a claim is ridiculously easy—just snap a pic of the vet invoice and SOAP notes in the app, and you're done. I’ve always received reimbursement quickly (sometimes even the next day!), and they even reached out after Kali’s surgery to check on her. Who does that? Yes, the premiums go up each year, but after researching nearly every pet insurance company out there, I’ve found their rates to be very competitive. What makes them stand out even more is how user-friendly their app and website are. I can change my reimbursement rate (I chose 80%), adjust my deductible, or switch between mailed checks and direct deposit—all with just a few clicks. Healthy Paws doesn’t cover basic visits or routine dental cleanings, but they cover what actually matters: medications, diagnostic tests, emergencies, surgeries—even dental emergencies. This month alone, I was reimbursed for 80% of a $5,000 procedure. I can’t express how thankful I am. If you're on the fence about pet insurance, let me save you the trouble: choose Healthy Paws. You won’t regret it.
Insurer: Healthy Paws
By: linda foster
Rates Increase Every Year!!
We have had Healthy Paws Pet Insurance for our mini Goldendoodle since she was a puppy eight years ago. At that time we thought we were getting a good rate. Much to our dismay, they raise the annual premium almost yearly. Each year we are forced to lower our reimbursement percentage and increase the yearly out of pocket amount, We are now paying almost three times our original monthly payment. The company explained that there were too many claims from our state forcing the rates to go up. In my opinion this us nothing more than a bait and switch racket. Beware of getting sucked into this scam.
Insurer: Healthy Paws
By: Tony Annello
Do not trust them or believe their BS…
Do not trust them or believe their BS advertising. They have denied my last two claims. 1) they deny the entire claim because they said my dog's ear infection was pre-existing even though they looked at his ear but didn't do anything and didn't diagnose it until after I had coverage AND it was only part of the visit. But because he was even part of the visit they denied the entire claim. 2) Now they've denied a wellness check and a 6-month vaccination which states on the first page of the app reminding you to get wellness checks and that it's covered as well as vaccinations. No explanation why they denied it. Just denied. I am appealing it but most likely won't be covered. I paid in full and will absolutely not stay with them at the end of my term.
Insurer: ASPCA
By: ASNT
Very nice
Very nice. Quick response for claims. Helpful for questions
Insurer: MetLife
By: Jason Rogers
Friendly customer service agent
Friendly customer service agent, helpful explaining the different options.
Insurer: Nationwide
By: Gina
Mallory is a huge asset to Fetch!
Mallory was very professional and provided me with the help I needed to file my claim. I don't think my words do justice to how understanding and patient she was with me. She is very knowledgeable and treated me with courtesy and respect.
Insurer: Fetch
By: Christina Eckelkamp
I contacted Fetch by phone regarding my…policy renewal
I contacted Fetch by phone regarding my policy renewal for another year (our 11th). Megan provided absolutely terrific service - she listened well, answered all of my questions (and some I wasn't sharp enough to think to ask), then assisted me in confirming the particulars of my policy renewal. She is an extraordinary representative of Fetch and a true professional!
Insurer: Fetch
By: Roy Hoffman
The ability to get my payment very…
The ability to get my payment very quickly
Insurer: MetLife
By: MARCIA RAMSAY