154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
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Fetch

27,453 reviews

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Pets Best

14,149 reviews

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Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 18, 2021

Courteous Professional and very knowledgeable service.

Courteous, Professional and very knowledgeable service. THANK YOU!

Insurer: Trupanion

By:

Useful
Verified June 18, 2021

Customer Service reps were knowledgeable helpful and friendly.

Customer Service reps were knowledgeable, helpful and friendly. Solved my issue quickly.

Insurer: Trupanion

By:

Useful
Verified June 18, 2021

Customer service was extremely helpful and the app was easy to use.

Customer service was extremely helpful and the app was easy to use. I couldn’t believe how fast the claim was approved snd the money deposited.

Insurer: Trupanion

By:

Useful
Verified June 18, 2021

Disappointed that an evaluation for a TPLO surgery was not eligible for coverage.

Disappointed that an evaluation for a TPLO surgery was not eligible for coverage. This is not a "routine exam". The dog is going in for surgery and could not have the surgery without an evaluation. Also, disappointed that bodywork by a licensed massage therapist is not covered unless working with a vet.

Insurer: Trupanion

By:

Useful
Verified June 18, 2021

Excellent timely response.

Excellent, timely response. When some pertinent information was lacking, it was easily resolved and the payment processed quickly. The reimbursements were well explained.

Insurer: Trupanion

By:

Useful
Verified June 18, 2021

Good company.

Good company. Covered what they said they would. Gives you peace of mind with regard to the health of your pet.

Insurer: Trupanion

By:

Useful
Verified June 18, 2021

GREAT FIRST CLAIM EXPERIENCE

Both claims we made the vet had the software which took only about 5 minutes total for them to submit and for the payment to go through. This was our first ever claim for our Max so I called the help line and the person was very helpful both times! I highly recommend anyone who has a pet to invest in insurance through Trupanion!

Insurer: Trupanion

By:

Useful
Verified June 18, 2021

I like the courtesy

I like the courtesy

Insurer: Trupanion

By:

Useful
Verified June 18, 2021

I Love Trupanions Customer Service!

I Love Trupanions Customer Service!! Your compassion and support you all have given me whenever I have any issues with my fur baby. You all have been there for me when I'm stressed ,sad and worried about my baby, and you have walked me through what I have to do at the toughest times!! Thank you for being there for my Hercules!! Thank for everything, we appreciate all you do and all you have done so much!! ??????

Insurer: Trupanion

By:

Useful
Verified June 18, 2021

It took weeks to review my claim and then it was denied.

It took weeks to review my claim and then it was denied. Not sure why I am paying almost $70 a month for years and then my claim was denied .

Insurer: Trupanion

By:

Useful

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