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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

VPI? Who is that?

I have to say that I haven't had pet insurance for years because I had VPI before and it totally turned me off and made me feel like I was wasting my money. With 2 Great Danes now I had to do something as I knew that I'd need some sort of coverage. I was referred to Embrace from a friend with multiple Danes and I have thanked her for her recommendation because I am thoroughly impressed! Thank you for your wonderful customer service and quick claim turnarounds!!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Great Dane
  • AGE OF PET: Under a year

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2

out of 10

Shabby treatment of shelter pets

I adopted a cat from a local shelter that offered a month of PetFirst insurance free of charge--a nice offer, since many shelter pets need to be treated for upper respiratory infections picked up at the shelter. I took my cat twice to the vet and submitted a claim for $126 for the two visits. PetFirst required me to submit the receipts, the vet's handwritten notes, the adoption papers and medical history, plus the claim form. After 7 weeks, I received a check for $26 because of a $50 deductible per "incident." Now, I had not selected a plan, so I'm not sure how the company decided that I had a $50 deductible per incident. Further, it's just mean to promise a nonprofit animal shelter that adopters will receive a month of free care and then to apply deductibles that basically reduce amounts paid to almost nothing. Finally, the company keeps sending me notices to buy a policy, the cheapest of which is more than $40 a month. Shame on this company. I plan to relate my experience to the shelter and urge it to switch to another company.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Great to work with!

Gunnie chewed up her e-collar (& duct tape) after her spay surgery, and was vomiting. She needed xrays to determine if there was an obstruction. I sent the claim form and her records & the invoice to Trupanion. The $ will be in my account today.:)
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

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10

out of 10

it was fast, easy, and everything that they claim

Because I didn't have the policy for very long I was not sure if they would cover her illness and they did. other companies that I had contacted would not cover her at tat age or the price was very high.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

PetsPlusUs paid fast and was AMAZING!

Our little Jack Russel Terrier puppy Jack who had always been in perfect health and pretty god at staying out of trouble, unexpectedly got into a bottle of ibuprofen one evening while we were out to dinner. We discovered the travel sized Advil bottle chewed open and a few pills on the floor, and had no idea what to do. It was too late to call friends, and we didn't know if it was a danger, or if anything was wrong, because our sweet little Jack was jumping around and playful as usual. After trying to find answers online, we were not sure if this was an emergency. We remembered the helpline with our insurance plan and decided to call. They quickly answered even though it was by now 2 am, and asked for some specifics about what happened, they were compassionate and thorough. They then put me on hold while calling the poison control line and came back to confirm this could be really serious, that I should not wait for symptoms to appear and get to a hospital immediately.They were calm and supportive but convincing enough that I figured out where there was a 24 hour hospital and took him in right away. Little did I know that this was a potentially fatal situation. Had I not called them and had their good and thorough advice, Jack may have died. The vet taking him in explained we had two choices get him into treatment right away, which involved immediate admittance and payment, or take him home, however she explained if we took him home by the time symptoms would appear it may be too late. He might be at risk of kidney failure. I was at a loss, knowing we had the insurance in place to back us up financially helped us make sure we got him into immediate treatment, and we were extremely lucky we did at that time. He had in fact been poisoned and several days later, we saw how dangerous this had been. The treatment didn't take after the first 24 hours so we had to run more tests and admit him again for another 3 days. Without our coverage it woudl have been financially devastating. We received the refund for the first hospital visit before Jack had even fully recovered and we received the follow up reimbursement in full within 5 days from submitting them. No questions asked. In addition, during the process I had tweeted PetsPlusUs thanking them for the support and the product, i was so devastated as we waited news of how he was doing, that I didn't know what else to do.
  • INSURER: Pets Plus Us
  • POSTED: 08/29/2017
  • BY:
  • BREED: Jack Russell Terrier
  • AGE OF PET: Under a year

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10

out of 10

Pets Best is the best

Pets Best is the Best Pet insurance because of the following: offers many different policies to meet your needs Easy to file claims Fastest in the industry to pay claims Saved my life and bank account when my little dog had two life threatening illnesses in two years. THEY ARE THE BEST1
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

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9

out of 10

Thankful for Coverage!

Who knew that whenw ebrought home our beautiful 8 week old male black lab puppy that we would becoem best friends with our vet? We took ASPCA insurance as a precaution sincewe were adopting a puppy. We have encountered many things with our beautiful boy: from totally gross oral warts to an injured throat due to the ingestion of a stick... and each time we had peace of mind knowing we were covered. All of my claims have been paid quickly and anytime I have had to interact with the service line, folks have been friendly and helpful.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

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1

out of 10

Worst customer service I have ever experienced

My cats have had this insurance for 3 years. I was just asked by a staff person at the shelter I volunteer at to make sure I was receiving a discount for not only being a volunteer there but also because my cats are microchipped. When I called, I found out I hadn't been receiving the discount for my cats microchips which was discussed in my initial phone call and sent in my initial paperwork-it's in bold and circled on both of their kennel cards-which was in the required paperwork. When I asked to be refunded, I was told I could not be, therefore I asked to talk with a manager. I was told I would be called in 24 hrs. I was not and waited 1 1/2 wks with no call, so I called again, lots of apologies, then again was not called-this time I waited 2 weeks. I called again 3 days ago and still have not heard from a manager.I had very poor customer service long before this-waiting on hold for 30 minutes never reaching anyone. I called several different times a day for 5 days and never reached anyone. When I left my # for a call back, I wasn't called back. I will obviously be canceling our plans!
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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8

out of 10

Wish I had know that I had a $500. deductible!

Some of this visit for Max was to review his status on an illness /skin rash he had on an earlier date. He was then also given rabies and kennel cough shots. I believe some of the claim should go toward the illness aspect, since that was the main reason for returning to the clinic. Maybe you can pass this info. on to the Vet from Oceanview. Thanks. Mary Ann Gonsalves
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Dachshund
  • AGE OF PET: 1 - 8

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9

out of 10

Thank you for your help

Frosty has been with Pet Insurance for almost all of his 13years. He tore his knee cap at 3 years old and we were paid for his operation quickly.He has had a very sad 2014 (blind and many other troubles) Our ASPCA insurance have been there for him and us. We appreciate their support.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bichon Frise
  • AGE OF PET: Over 8 years

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