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I wasn't sure if I really needed pet insurance for a 3 month old puppy but thought it would be a good idea just in case. I am so happy I did because he has been diagnosed with kidney dysplasia and will need a lot of medical treatment . With healthy paws I will be able to give him the care he needs. It is so easy to submit claims and they reimburse quickly.

This is an awful insurance policy. They do NOT cover claims. I submitted something after the standard 14 day waiting period and it was flatly declined as they decided that my pet had this condition in the past. This is despite their research into the history of my pet. Very disappointed in their treatment, service and the manner in which they process claims. You will never get money from this company. Don't buy it.

We have never had pet insurance before and would definitely recommend Embrace Pet Insurance. They are very fast on processing claims and email you when it is complete and checked is mailed. Our dog had a scratched cornea everything was covered!! Thank you Embrace!!!

I have been with Petshealth Care Plan for 16 years now, and would recommend them to anyone with a pet. Having pet insurance has been piece of mind to me, knowing that I didn't have to make medical decisions about my pet based on money. Knowing I would be getting reimbursed for 80% of the usual and customary price for a covered charge helped when my pet needed ACL surgery and followup rehab. I will not lie, insurance is a bit expensive as the pet gets older, but I have been able to customize the level of insurance to suit what I can afford, and what is practical for my aging dog. It might not be for everyone, but I know that if there is another pet in my future, he will be insured with Petshealth Care Plan too.

Our 18month old golden retriever had an ACL tear. The diagnotics and surgery were covered. The paperwork and process was easy, and it was handled in a timely fashion!

Recently we had one of our fears come to light. Our Bichon/Shi Tzu mix [Victor] woke up one morning not able to use his back legs. We made an emergency run to a surgeon and discovered he had a bulging disc pushing against his spinal cord and needed immediate surgery. We decided to proceed with the procedure since we had insurance and he is far too young to put down. Once we knew Victor was going to be OK, my worry turned to the insurance claim and how hard it was going to be to get reimbursement. I submitted the claim 3-4 days after the surgery, online, a very easy process. I had all my documentation and had to get my full vet records sent over. Then I waited for what I thought was going to be a battle with a large agency to get recovery. Then to my surprise, there was no battle, no questions, no refutes. Healthy Paws acknowledged the difficult time we were having with Victor, and processed our claim. Healthy Paws paid the full amount according to my policy and had the check in my hands before Victors recovery period (4 wks) was done. Now Victor can walk, run, & play like before, and we can rest assured that we have a great insurance firm that will stand by their claims should something terrible ever happen in the future

We have now engaged with Embrace's customer service team a few different times, and always found them incredibly prompt, professional, and totally unhelpful. Really very good!!

My dog needed medications for some ailments he acquired. I called to inquire what the insurance covered and how to go about getting reimbursement. I was given all important information, had all paper work filled out and was reimbursed shortly there after. My experience was very positive.

We have had our Akita pup for 2 1/2 years now, we got healthy paws shortly after picking up Callie! We are so grateful for healthy paws, Callie has been thru a lot. She had knee surgery last year and we don't know what we would've done if we didn't have Healthy Paws behind us! Just recently Callie had a terrible upset stomach, that required blood work, xrays, and some IV treatments, again Healthy Paws was there for us! Filing a claim couldn't be easier and there claim is so QUICK! I can't say enough good things about this company! I will tell anyone who will listen how GREAT they are!!!!!! Thank you healthy paws!

Very happy with Embrace on the accident and illness coverage. We have a Chocolate Lab and she is 2 years old and always into things and full of adventure. And of course with that being said. Already had to take to her to the vet with an injury to her leg and shoulder. Embrace help and sent me all the claim forms that we needed and reimbursed us right away!! We couldn't be happier. Great Customer Service!! Would recommend to anyone that needs pet insurance.