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What a great company! Fast service and they truly care about their customers! Our baby girl, Hope, does a lot of camping and fishing with us so having her insured puts our minds at ease. On our last trip she took a swim in the river and came out limping with glass shards in her poor little paws. We rushed her to the vet (she had to stay overnight for observation), I printed out the claim form, gave it to the veterinary staff to fill out, they submitted it and that same day Embrace processed the claim and let me know the next day that our claim payment would be coming in the mail (we had already met our deductible for the year). Great service, I couldn't ask for a better insurance company for my baby!

My experience so far has been great. I have only had it for about 6 months. I used it for the first time 3 weeks ago. It took About 3 days to get my claims processed. A week later, I had all my money back! I highly recommend this insurance! I will write again when I get the last check back.

I can't recommend Pethealth Insurance enough! They are so kind and caring about our dogs, and the claims I have filed have been reimbursed timely. All representatives that I have dealt with have great customer service and I truly am glad that both of my dogs are covered by them.

We got pet insurance when we adopted our rescue dog over seven years ago after friends had recommended it. (They had a dog with two broken legs on Christmas Eve whose name became "honeymoon.") I love Embrace! The customer service has always been exceptional and incredibly prompt. We utilize the wellness policy and thankfully have never had a major issue to file a claim for besides that. My vet fills out the form and is kind enough to fax it and I always hear back from Embrace the same day. My dog was just in on Tuesday morning (today is Thursday) and I just got an email that my claim was approved and filed. My wellness money will be sent right away (think of it as an FSA except you pay less up front than you spend). I get a prompt response any time I email back with questions on my policy, any increase in charges or to make any changes and to verify claims information. They are absolutely wonderful and take a lot of stress out of dog ownership!

We adopted our dog and she came with embrace. I had always been hesitant about pet insurance and decided to give it a try since she had always had it and her prior owner raved about it. Our beagle has diabetes and while it is very well managed she does have some expenses come up. Embrace works better then any insurance I've ever used. From health to vision, renters to airplane Embrace is hands down the best. They are quick to process and send email updates along the way, cover what they say they are going to cover and are EXTREMELY pleasent on the phone. Though I've only called them once when transferring the insurance over to us. That's how easy the claim submission is, fill it out and fax or email it in and done. Now if they would just cover humans I'd be all set!

I did my homework, research asked questions sat on the "buy" button for months then my English Bulldog developed her first cherry eye before I hit the buy button. At that time she was young and mischievous and started chewing on a wooden basket she wound up poking her eye and needing an emergency cornea transplant. When I called Trupanion, I explained that she already had an expensive cherry eye/cornea transplant surgery ($6000). I was scared to go through that again with no insurance. The nice sales person told me that with the insurance I will have a piece of mind knowing that my Lilly would be taken care of.....? Clearly she didn't mean that my new Trupanion insurance policy would take care of her. Here we are months later and close to $1000 in insurance policy payments, with no return on the 5 claims we had including cherry eye on the other eye, sick appointments, and spayed. So I have spent close to $10000 on these appointments and $1000 on non existing insurance..... I wish I had seen this site when I was researching because I am paying the price. I could have put that $1000 towards her bills. Someone mentioned putting that money into a savings account for vet bills. That sounds like a great idea!

Healthy Paws is amazing! From answering all my questions and making the claim process effortless to even checking in on my pup after his surgery they have been kind and helpful. It doesn't even feel like an insurance company. I would highly recommend them to any pet owner!

Obviously based on these reviews, I'm not the only one disgusted with this company! I've been a policyholder for 8 years and when I needed the coverage the most, VPI paid next to nothing! I would have been better off putting my premium in a savings for future medical bills. This company is a complete joke and I guarantee I will spread the word to everyone I know, I work for the largest roofing company in the US and I promise to let everyone know about my experience. I couldn't be any more disappointed. If you buy a policy with VPI, you are a fool!!!

Our dog Ruby had an operation for an intestinal blockage. After getting the bill for nearly $4,000, I went on line uploaded the bill and medical record. I received approval, no questions asked, within a couple of days. Check followed within a few weeks. More than satisfied with their service.

I have been a healthy paws policy holder for the last 5 yrs and have 4 dogs insured with them one of our dogs ( Bug ) tore her knee up playing and requireEd surgery to the tune of over $5000 healthy paws recievepd her bill and with in 3 days a check was in the mail no fuss at all. This the second major bill they have saved me from in the years I have used them ! They are just the best around !!! Thank you healthy paws